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Ford Sync wont update

  #121  
Old 05-17-2016, 04:37 PM
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Actually! Thanks to B-Pod I was able to get this working. Here is the Trick he mentioned in a previous post.

"Try this only at your own risk. I'm not a programmer, and I have no special knowledge at all on this topic. I just used curiosity, tips from others and a hunch. It worked on my wife's 2012 Expedition with Nav.

From 'install.lst' I removed the text in red below and left the remaining text as is. This tip came from another forum found by searching the web for 'E1BT-14D546-GA'. Removing this unnecessary text allows the disk to be read, but others reported that the install still failed with a message other than "File Not Found."

;+++++++++++++++++++++++++++++++++++++++++++++++!
; !
; USB Update Application !
; !
; USB Installation !
; !
; Microsoft Windows Automotive !
; !
;+++++++++++++++++++++++++++++++++++++++++++++++!



[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]
[Windows Mobile For Automotive 5.8]

[Windows Mobile For Automotive 5.8]
Item1 = 8L2T-14D546-AF
Open1 = SyncMyRide\8L2T-14D546-AF.cab
Item2 = E1BT-14D546-CA
Open2 = SyncMyRide\E1BT-14D546-CA.cab
Item3 = E1BT-14D546-GA
Open3 = SyncMyRide\E1BT-14D546-GA.cab
Item4 = FJ5T-14D546-UA
Open4 = SyncMyRide\FJ5T-14D546-UA.pks
Item5 = E1BT-14D546-FB
Open5 = SyncMyRide\E1BT-14D546-FB.cab
Item6 = E1BT-14D546-BB
Open6 = SyncMyRide\E1BT-14D546-BB.cab
Item7 = E1BT-14D546-AA
Open7 = SyncMyRide\E1BT-14D546-AA.cab

Next, on a hunch, I edited the text in red below of the 'autoinstall.lst' file to match the files in the SyncMyRide folder.

[Windows Mobile for Automotive 5.8]
Item1 = 8L2T-14D546-AF
Open1 = SyncMyRide\8L2T-14D546-AF.CAB (changed to cab)
Item2 = E1BT-14D546-HC
Open2 = SyncMyRide\E1BT-14D546-HA.cab (changed to 'HC' to 'HA' to match the Item2 file in the 'install.lst' file).
 
  #122  
Old 05-17-2016, 05:27 PM
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Originally Posted by FordIVTteam
rmeaux,

Happy to hear you're back up and running! I'll be sure to pass on your concern. Let us know if you need our assistance again



William E Meader,

Are you installing the 4.4 or 4.6 update?

Cara
4.4 I have tried 2 different drives everything appears correct just keep saying files not found all files are unzipped the correct files are on drive I have not done a master reset
 
  #123  
Old 05-18-2016, 07:44 AM
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Originally Posted by William E Meader
4.4 I have tried 2 different drives everything appears correct just keep saying files not found all files are unzipped the correct files are on drive I have not done a master reset
Please send the VIN in a PM so I can take a look at the software info.

Cara
 
  #124  
Old 05-18-2016, 04:13 PM
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Every time I try to pm you it says that i am not authorized to I don't have access is there another way to send you vin
 
  #125  
Old 05-19-2016, 08:48 AM
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Originally Posted by William E Meader
Every time I try to pm you it says that i am not authorized to I don't have access is there another way to send you vin
Please check your inbox for a PM.

Cara
 
  #126  
Old 05-19-2016, 07:08 PM
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Got pm will not allow me to reply says I need to post a certain amount of posts or be signed up for at least 10 days before I can send messages pretty ridiculous if u ask me
 
  #127  
Old 05-20-2016, 09:17 AM
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I have a 2010 F350 with the same issue: file not found in root of flash drive. The Sync support team escalated my issue, but they cannot say when there will be a fix released. Subscribing to the thread.
 
  #128  
Old 05-20-2016, 10:46 AM
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Originally Posted by William E Meader
Got pm will not allow me to reply says I need to post a certain amount of posts or be signed up for at least 10 days before I can send messages pretty ridiculous if u ask me
I understand the frustration. I'll leave it to you if you would like to publicly post the VIN or wait 10 days to send it in a PM.

Cara
 
  #129  
Old 05-21-2016, 07:50 PM
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I tried and tried with no success. Finally this past week , went in for service and dealer Synced mine. New phone & new garage door motors were not reading. Phone is ok, have not tried garage yet.
 
  #130  
Old 05-22-2016, 01:48 PM
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Originally Posted by FordIVTteam
Please send the VIN in a PM so I can take a look at the software info.

Cara
FordIVTteam,

Can you also look up the information for mustangs?
 
  #131  
Old 05-23-2016, 02:26 PM
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Originally Posted by rubicon4x4
FordIVTteam,

Can you also look up the information for mustangs?
Hi rubicon4x4,

Absolutely! What type of information can I help you with regarding Mustangs?

Barb
 
  #132  
Old 05-23-2016, 06:29 PM
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Vin

Originally Posted by FordIVTteam
I understand the frustration. I'll leave it to you if you would like to publicly post the VIN or wait 10 days to send it in a PM.

Cara
here is the vin

1FTFX1EV2AFC64318
 
  #133  
Old 05-23-2016, 10:11 PM
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Originally Posted by FordIVTteam
Hi rubicon4x4,

Absolutely! What type of information can I help you with regarding Mustangs?

Barb

I'm having the same problem where sync won't update.
 
  #134  
Old 05-24-2016, 08:41 AM
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Originally Posted by William E Meader
here is the vin

1FTFX1EV2AFC64318
Originally Posted by rubicon4x4
I'm having the same problem where sync won't update.
William E Meader and rubicon4x4,

The 4.4 update has been pulled and no longer available to install. We are unable to speculate when future updates will be released.

Cara
 
  #135  
Old 05-26-2016, 01:29 AM
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Just created an account and wanted to post here as a notice that other Fords, apart from the trucks are having this issue too. I'm in the exact same situation as many others here where my 2012 Fusion Sport with basic sync simply won't update, and responds with 'File Not Found'.

I have actually tried the tricks provided by B-Pod and to no avail.

If anyone ever figures out a definitive way top fix this, I'm all ears.
 

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