Well i have read thru most of these postings and on the ford site.
Nothing seems to apply to my situation.
2015 F-250 Synch, no touch/no nav. just the screen for the radio and limited synch features.
Two different droid phones paired and performed well.
After working well for 2 months since i bought the truck:

THEN.
Nothing. No Phone. No Phone menu. No Synch at all. No action when inserting usb drive. No response to pushing the phone button. No response to pushing the Synch button.
So I can’t do a reset because I can’t get to that menu item.
No joy calling 800 #. They did not seem to even understand what the different buttons did when the system was working correctly.

A "hard" reset is suggested in some cases. This just seems to be a matter of removing the neg battery cable.

Thanks in advance for a solution.

 

How about getting the truck up to speed and then ramming the service door at the local dealership? Seriously, it's a new truck, dealer should get it working.

 

Just pull the fuse to reset it

 

Yes. I've had to do this a couple of times in my 2014 F250. Unfortunately I don't remember which fuse it was. Should be noted in the owners manual.
No longer an issue since I went with an aftermarket head unit.

 

I've had a problem with the Sync in my Taurus going "deaf". Pulled the Sync system fuse for 5 minutes and after I put it back in all was well again.

 

Hi JackOHearts,

Please schedule an appointment with your dealer to have SYNC reset. They're in the best position to resolve this for you.

Whitney

 

Well it has happened again.
The removal of the neg battery cable,twice. Worked for a while.

Now same symptoms.
Sure hate to go to the dealer.