So I brought my truck in for warranty work and asked the dealer about the chrome on the tailgate logo discoloring. He said it needed to be replaced and it was covered by warranty. Sounded good to me but when I got it back the tech had chipped the paint in 2 places and dented the tailgate trying to remove it. They have tried twice to cover it with touch-up paint but it's a sore spot for me. The service manager offered to have it fixed properly by their body shop but I'm not sure if the cure is worse than the problem. Any opinions on having them remove the logo again and trying to fill the chips and repaint?
On a side note he said Ford is extending the warranty on the logos for this issue. Beware though that unless they're careful you could be getting more than you bargained for.

 

if the damage bothers you and they offer to fix it at no charge then go for it. If they screw up the repair then keep taking it back until it's right.

 

It bothered you to have it replaced, you might as have their body fix it right.

 

I would get it fixed.

 

Tell them to use some heavy 50# plus fishing line to saw it off....LOL

 

I agree give them a shot, take pics now and when you get it back for comparison that way also if things are not better you can show them

 

It's at their body shop now but I really hope the service manager knows nothing about painting and body work. He said they'll have to sand down the end gate and repaint the whole thing. I'm hoping they only need to do some bondo like chip repair and blend the paint but then I know nothing about body work.

 

It's hard to blend in paint on a panel. Silver paint or metallic paints are impossible to blend in. Generally the body shop likes to do the blending around the corner. What color is it? I had a door ding fixed in silver metallic paint. The whole side had to be repainted to get the color to match.

 

it's pretty hard to blend the paint unless you can use a body line as the border. On a flat section like around the logo you will see the line where the new and old meet.


ETA. XR beat me to it.

 

Exactly what i was gonna say. What an idiot that did that, likely with a screwdriver...

 

It's dark green. Gem I think it was called. So it sounds like they would be painting the whole thing if they know what they are doing. Man what a lot of hassle all because they had an Idjit working on the logo.

 

On a side note he said Ford is extending the warranty on the logos for this issue. Beware though that unless they're careful you could be getting more than you bargained for.[/QUOTE]

I just returned from the FORD dealer because I had the same issue with my tailgate FORD emblem and was told $52.00 for replacement. Drivetrain warranty still in effect however the warranty that covers the emblem and my DEF sensor is expired. FYI, to those who will experience DEF sensor issues my dealer just quoted $900.00 to replace bad sensor P21AB. Where can I find more info on Ford extending logos warranty?


Manny
2011 F250 Lariat

 

It's better they are re painting the whole part. Let us know how it turns out.

 

I just returned from the FORD dealer because I had the same issue with my tailgate FORD emblem and was told $52.00 for replacement. Drivetrain warranty still in effect however the warranty that covers the emblem and my DEF sensor is expired. FYI, to those who will experience DEF sensor issues my dealer just quoted $900.00 to replace bad sensor P21AB. Where can I find more info on Ford extending logos warranty?


Manny
2011 F250 Lariat[/QUOTE]

I am going to keep and Eye on this thread....
I purchased my 2012 in July of this year... Rear emblem looks bad but with 137,000 miles.. I guess I will live with it.. otherwise truck looks real good..

 

$900 that sucks. If you get an after market tank does it come with new sensors?