As of yesterday, Ford has just informed me that my problem is not their problem. The engine and a turbo on my 2012 Ford F-350 Super Duty went south at 114,000 miles; 14,000 miles north of the warranty. The cost of repairs from the dealership is about $20,000. I don't have that kind of money, especially since I ran my own transportation business with my truck and have been effectively put out of a job since the end of October, 2014.

I don't know what to do next. I put my trust in Ford to run my own business and now my $60,000 truck is dead and my business has collapsed. They refuse to fix it and they refuse to give me anyone else to contact to try and figure out a solution. I owe about $38,000 on the truck. If anyone has any advice or experience or close friends in Ford...I'm desperate for help.

 

put "ford service" problems in thread subject and post this on all the ford forums you can.


not to poke big brother ford in the eye, but rather to solicit an expert testimonial.

 

Thank you very much, I appreciate all of the advice I can get.

 

[QUOTE=MitchS19;14998472] The engine and a turbo on my 2012 Ford F-350 Super Duty went south at 114,000 miles.... The cost of repairs from the dealership is about $20,000. I don't have that kind of money.

Would someone like to ask me why I drive a gasser Super Duty?

 

probably not what you want to hear, but it sounds like you should be looking for a cheap used truck so you can get back to work.

just a truck, any truck, that can do what you need. one that can be thrown away and replaced if need-be.

for what you owe, you are stuck fixing your 2012. a used engine can probably be found for about 10k if you can bide some time until one shows up.

i think that's the route i'd be taking..... gotta get back to work first, even if you have to rent something, then scratch and save to get your truck fixed.

 

No.

you don't kick a guy when he's down, so no.

 

I think there's sound advice above in finding a "fill in" truck until you can replace your motor.

I hate to say it but there is probably no obligation from Ford since you are out of the warranty period. I know there is that feeling that they should help you but they did offer a decent warranty and likely had extended warranties available at purchase for those intending on putting a lot if mileage on quickly. I know this doesn't help your situation any and I do feel bad for you but unfortunately will be the likely result for you.

Wonder what they'd give in trade and roll over the rest and buy that extended warranty? Raw deal but another idea....

I really hope you can figure something out or some luck comes your way.

 

You can get an OBS Powerstroke or older IDI to get back on the road. My 1994 F-250 IDI had cavitation to the cylinders and couldn't afford to pay $4000 to sleeve it and $4000 more for parts. So I sold it for scrap and took what money I had and bought a 1991 F-Superduty 460 Gas (All that was available, would've gotten a diesel or another F-250 but they're to pricy) paid $1500 for it and it runs and gets me back and forth to work. I'm only 17 working minimum wage so I don't make jack for cash.

A F-Superduty may be overkill for a daily driver but It was my only option. Very much like your situation.

 

What exactly is wrong with the truck? What was your maintenance schedule like with oil and filters?

 

How is your credit? Id look into the loan and see what recourse they have. Let em repo the truck if they cant come after your bank account also

 

Like a couple others have said, hit up CL for a stand in. I traded my old, banged up, clapped out, 200k mile Jeep XJ for a 96 F250 4x4. Truck needed a few things, but I made about $2000 on the deal. Drove that truck until I went out and brought home my 2015 I have now. My 96 ran like a tank, but it was solid. There's a fair amount of $1500 3/4 ton gas trucks out there. If you can turn a wrench, you can get back onto your feet.

Another option is perhaps a motor swap.

 

I did a quick search on car-part.com and found many engines for this truck, a lot of them priced less than 10K. You can put a used engine in it, with less miles than your truck has now, and be back on the road for 10K or a little bit more. I can't imagine doing anything other than borrowing the money and fixing it with a used engine. My 2¢

 

I'd try to hit up CL for a used class 5 plus. They typically go cheap, and they are designed for a million miles. It's hindsight now, but I try to get transporters to understand that the class 1-4 trucks (and to an extent class 1-6 from the Big Three) are designed with mostly consumer motors. 200K is about the limit. Brakes and axles get strained. The heavier frames and the cat/detroit/international engines are where it's at.

 

Agreed, What is wrong with the truck EXACTLY.

Ford doesnt like to FIX anything, the just like to replace, leaving the customer footing th bill.

I say find a REPUTABLE shop in your area and have them diagnose it.

I bet the repair would be less than 5000

 

If it came down to replacing the engine I'd probably cut my losses and de-stroke it. Hope you get it back on the road soon. Good luck