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My Truck's A/C, Ford Dealers and Ford's Customer Service

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  #16  
Old 10-22-2014, 09:01 PM
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Originally Posted by FordServiceCA
Hey Conger,

I'm Nikki, the Ford Canada customer service rep here. You say have other concerns..what are they? Send them over, along with the current odometer reading; I'll see how I can assist.

Nikki
Ford Service CA
Nikki,

You are not in Canada though, are you? You work for a call centre and you cannot do anything to help, can you?

Green Gem
 
  #17  
Old 10-23-2014, 08:10 AM
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Had my GMC Yukon 17 years, took it to the dealer one time for a brake issue and they screwed up things that weren't wrong to begin with. That was the last time that vehicle ever saw the dealer, dealers suck. Needed a truck and decided to go back to Ford, no government bailout, kudos to Ford. Traded that old Yukon in on a new, 2013 Lariat with the FlexFuel 5.0 liter and it will take a blown engine for my truck to ever see the dealer. They can offer free oil changes and whatever but dealers just screw you over, glad I'm mechanically inclined and I feel sorry for women that fall prey to the dealers.
 
  #18  
Old 10-23-2014, 11:12 AM
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Originally Posted by Fish27Wiz
Had my GMC Yukon 17 years, took it to the dealer one time for a brake issue and they screwed up things that weren't wrong to begin with. That was the last time that vehicle ever saw the dealer, dealers suck. Needed a truck and decided to go back to Ford, no government bailout, kudos to Ford. Traded that old Yukon in on a new, 2013 Lariat with the FlexFuel 5.0 liter and it will take a blown engine for my truck to ever see the dealer. They can offer free oil changes and whatever but dealers just screw you over, glad I'm mechanically inclined and I feel sorry for women that fall prey to the dealers.
My daughter did most of her own maintenance on her 05 focus until she traded in on a new one. She helps me with the build on my Cobra just like her brothers. For the comment about women, she would probably punch you. Lol
 
  #19  
Old 10-23-2014, 11:16 AM
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Originally Posted by Fish27Wiz
Had my GMC Yukon 17 years, took it to the dealer one time for a brake issue and they screwed up things that weren't wrong to begin with. That was the last time that vehicle ever saw the dealer, dealers suck. Needed a truck and decided to go back to Ford, no government bailout, kudos to Ford. Traded that old Yukon in on a new, 2013 Lariat with the FlexFuel 5.0 liter and it will take a blown engine for my truck to ever see the dealer. They can offer free oil changes and whatever but dealers just screw you over, glad I'm mechanically inclined and I feel sorry for women that fall prey to the dealers.
Looking for one of these


 
  #20  
Old 10-23-2014, 11:42 AM
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Sounds like your daughter agrees with me, she must be awesome Conger, you should be proud!!! The rest of the women that don't know SAE versus metric are still getting hosed at the dealers, my wife being one of them LOL!!!
 
  #21  
Old 10-23-2014, 12:26 PM
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Originally Posted by Fish27Wiz
Sounds like your daughter agrees with me, she must be awesome Conger, you should be proud!!! The rest of the women that don't know SAE versus metric are still getting hosed at the dealers, my wife being one of them LOL!!!
All my kids have been wrench turners since little. Yes I'm quite proud. Now if they could only return when they borrow.
 
  #22  
Old 10-23-2014, 12:36 PM
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Originally Posted by Fish27Wiz
Sounds like your daughter agrees with me, she must be awesome Conger, you should be proud!!! The rest of the women that don't know SAE versus metric are still getting hosed at the dealers, my wife being one of them LOL!!!
75% of business here is repairing indy garages screw-ups.
 
  #23  
Old 10-23-2014, 07:24 PM
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That is a tacky statement about women, fish27wiz. I know many men in that category as well. It's been taught in schools and society for many generations that it's uncivilized to get your hands dirty to earn a living. Vloney, you're down by Fort Lost In The Woods? Got a lot of bad memories about that area, mostly basic training during the Viet Nam War era. I actually caught myself turning my head toward Waynesville passing by the entrance of Ft. Wood on I-44 a few years ago. LOL
 
  #24  
Old 10-24-2014, 02:31 AM
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If you find a really good mechanic it is a wonderful thing you should not take for granted. Few and far between. But then again, it's hard to find a really good doctor too. It's a small percentage of people that excel in any line of work.

Also, keep in mind a mechanic usually cannot be expected to fix a design issue. Got to push on the company in those cases.
 
  #25  
Old 10-24-2014, 05:16 AM
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OK gents, we've gone from Ford dealer / customer relations issues revolving around a/c repairs to politics to women to mechanics in general. Let's go full circle with this one and get back on topic please.
 
  #26  
Old 10-24-2014, 09:03 AM
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Had my 2013 in for A/C service twice since new. Blows 49 degrees at 100 degrees ambient, and 44 degrees and 89 degrees ambient. I live in AZ and the Ford service says everything is fine and normal, it's not and I'll never buy another Ford product.
 
  #27  
Old 10-24-2014, 08:14 PM
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It must be in the design. My '06 F150 the A/C wasn't nearly as cold as my '95 F150 was. They used same refrigerant. It could be a difference in condensors. Maybe the older ones transferred heat better. Maybe it's the blend door design. Maybe there's a difference in other components contributing to the problem. Our '02 Taurus will freeze you out if you let it. The '06 F150 wasn't nearly that good. I would grade it as barely adequate.
 
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