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Crossovers Edge, Taurus X, Freestyle, MKX, Flex etc.

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Old 09-01-2014, 12:59 AM
sthomps1 sthomps1 is offline
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09 flex rear seat squeak

anyone have second row seats where internally within the in the seatback; it squeaks (bad) when your back presses on it or even as you go over bumps with no passenger unless you fold the seatback down; you can make it squeak like old bedsprings just by pushing your hand on the back cushion. Extremely annoying to the point of not even being able to use the seats.
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Old 09-02-2014, 11:50 AM
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anyone have second row seats where internally within the in the seatback; it squeaks (bad) when your back presses on it or even as you go over bumps with no passenger unless you fold the seatback down; you can make it squeak like old bedsprings just by pushing your hand on the back cushion. Extremely annoying to the point of not even being able to use the seats.
Welcome to the forum, sthomps1! I'm Crystal, the Ford Service rep here. Have you had your dealership check out this squeak? How many miles are on your Flex?

Crystal
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Old 09-02-2014, 11:15 PM
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09 Flex rear seat squeak

Crystal, it is actually at the dealership now (9/2), with this listed as one concern on repair ticket for them to check out for repair/fix.
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Old 09-03-2014, 09:23 AM
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Crystal, it is actually at the dealership now (9/2), with this listed as one concern on repair ticket for them to check out for repair/fix.
Your Flex is in great hands, sthomps1! Let us know what you hear from the dealership.

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Old 09-04-2014, 06:17 PM
sthomps1 sthomps1 is offline
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flex seat squeaks

Dealership put their best interior tech. on this noise issue and they said the seat assembly has too many parts internally to find the source of the problem to eliminate it for sure; would have to involve seatback teardown(my guess is without lots of time and trial and error which would be cost prohibitive to me).
It has 70000 miles (although my rear seats are only used approx 10-20% of this mileage); problem started about 60000 but getting noisier. Don't believe my Ford premium extended warranty covers things like this.

Love the vehicle; so might start looking for some newer/used Flex seatbacks .

Crystal, if your Ford Seat design engineers are looking for problem seats to analyse I know where they can get two of them. I am in Ann Arbor mi.
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Old 09-05-2014, 09:42 AM
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...Crystal, if your Ford Seat design engineers are looking for problem seats to analyse I know where they can get two of them. I am in Ann Arbor mi.
Hi sthomps1,

I don't have access to our engineering folks, but I can document your feedback about the seats in our system for internal review. To get started, PM me your full name, best daytime phone number, dealership info, and any specifics you'd like me to include.

Crystal
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Old 09-05-2014, 09:42 AM
 
 
 
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