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Old 08-22-2013, 09:25 PM
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For those with hydra

My new hydra came in today and was waiting for me when I got home. Figured I'd get it programmed and installed, but there are no instructions and I can't seem to be able to get hydra flash to recognize when I plug up the chip.

I emailed Php and I'm sure they will get back to me in the morning, but I just wanted to ask and see if I was doing something stupid. Am I supposed to wait for an activation code?
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Old 08-22-2013, 09:49 PM
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Are you using custom tunes, or just what comes from PHP? If not custom, you shouldn't need an activation code. If you do need a code, be aware they are one time use. If you program the chip the first time on your desktop, then want to use a laptop later with the chip in the vehicle, you'll need another code.

Mark
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Old 08-22-2013, 09:51 PM
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No, stock tunes. Nothing custom. I guess since you say I don't really need an activation code for stock calibrations, then my issue is the chip isn't being recognized by my computer. Maybe I'll try a different cable.
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Old 08-22-2013, 09:54 PM
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I haven't installed it in the truck yet, wouldn't think that would effect it though.
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Old 08-22-2013, 10:15 PM
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I haven't installed it in the truck yet, wouldn't think that would effect it though.
No, I programmed mine sitting on the desk the first time.

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Old 08-22-2013, 10:16 PM
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I'll carry it to work in the AM and try it on my desktop. Maybe it's just my laptop not recognizing it.
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Old 08-22-2013, 10:28 PM
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My new hydra came in today and was waiting for me when I got home. Figured I'd get it programmed and installed, but there are no instructions and I can't seem to be able to get hydra flash to recognize when I plug up the chip.

I emailed Php and I'm sure they will get back to me in the morning, but I just wanted to ask and see if I was doing something stupid. Am I supposed to wait for an activation code?
Sorry to burst your bubble but you are setting yourself for disappointment if you think PHP will get back to you right away or at all.
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Old 08-22-2013, 10:29 PM
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I've never had any issues. I've actually talked to Corey via email several times in the past few days.
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Old 08-22-2013, 10:32 PM
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What's the email address? Myself and others are having A very hard time reaching them.
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Old 08-22-2013, 10:55 PM
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I think I programmed mine in the vehicle. I got mine from Matt and he emailed me the tunes for me to load myself.
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Old 08-22-2013, 11:00 PM
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I'm hoping the issue is with my cheap gateway which I was told was worth its weight in cow spit. It simply won't recognize that there's anything plugged in, except it would charge the phone.
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Old 08-22-2013, 11:12 PM
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Jeff, IIRC, there are drivers on the USB key that have to be loaded for the chip to be seen. Did you install those? You can download them from PHP's site, as well.

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Old 08-22-2013, 11:14 PM
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Nope. I looked for something like that but not very long. I'll poke around again. It really feels like a driver issue to me.

Also, there wasn't a USB thumb drive in the box, it was a disc. I'm assuming it had all the same info on it though.
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Old 08-22-2013, 11:16 PM
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Yeah, get 'em from the PHP Support|Downloads|USB site. I bet that does the trick. Sorry I didn't think of it earlier.

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Old 08-22-2013, 11:51 PM
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Well, tried downloading the USB drive that I found on the website.

With no change... Guess I'll try again tomorrow. Really was Hopi g to use the whisper mode at the drive thru in the morning lol.
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