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Old 08-22-2013, 12:59 PM
deputypq920 deputypq920 is offline
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2009 Sync update?

I noticed that a new Sync update is out, so I went to the website to download it. The website said that I have the latest version. Is Ford/Microsoft not supporting this version anymore? My Sync seems to work fine, except that it won't read the texts form my new smart phone, telling me there is no text messaging phone available, which is wrong. I should have stayed with my old dumb phone, but that's a story for another day.
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Old 08-22-2013, 04:57 PM
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Originally Posted by deputypq920 View Post
I noticed that a new Sync update is out, so I went to the website to download it. The website said that I have the latest version. Is Ford/Microsoft not supporting this version anymore? My Sync seems to work fine, except that it won't read the texts form my new smart phone, telling me there is no text messaging phone available, which is wrong. I should have stayed with my old dumb phone, but that's a story for another day.
Hi deputypq920,

If you PM your VIN, I'd be happy to verify that your vehicle is running the most current version of software. In reference to the text messaging capabilities, some SYNC features are phone dependent - which means that the SYNC system offers the feature across the board, but relies on the phone's design in order for the device to work with it. Here's list of tested devices and their compatibility with your version of SYNC: SYNC and Phone Compatibility | SYNC Support | SYNC & SYNC with MyFord | Ford.com

Antonio
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Old 08-22-2013, 05:44 PM
deputypq920 deputypq920 is offline
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My VIN is:
1FTRW12839FB15054
Thanks for the quick response!
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Old 08-23-2013, 09:11 AM
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My VIN is:
--------------------
Thanks for the quick response!
Hello deputypq920,

I would recommend removing your previous post as it contains private information that can identify you. Based on your software standing I am showing your vehicle to be running version 2.1, which I can confirm is the most current iteration that is available for your system.

Let me know if you have any questions.

Antonio
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Old 08-23-2013, 09:11 AM
 
 
 
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