Go Back   Ford Truck Enthusiasts Forums > Misc. > Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics > Ford In-Vehicle Tech
Sign in using an external account
Register Forgot Password?


Ford In-Vehicle Tech Discussion area for Ford Sync, Sync AppLink, MyFord Touch, Ford Supplied SiriusXM Radio, Ford Work Solutions, etc.

Welcome to Ford-Trucks Forums!
Welcome to Ford-Trucks.com.

You are currently viewing our forums as a guest, which gives you limited access to view most discussions and access our other features. By joining our community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join the Ford-Trucks Forums community today!





 
Reply
 
LinkBack Thread Tools Search this Thread
  #1 (permalink)  
Old 08-12-2013, 10:51 AM
glruff's Avatar
glruff glruff is offline
Super Moderator
 
Join Date: Aug 2006
Location: DELAWARE, The First State
Posts: 44,357
glruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputation
ACTIVE Mobile Phone Number

I have three Ford vehicles with the Sync system factory installed, a 2010 Expedition Limited, 2012 Explorer Limited (wife's car) and my new 2013 F150 Platinum.

When I registered for Sync services for the 2013, the following message was emailed to me.

Quote:
Originally Posted by The Ford Support Team
Hello George Ruff:

The mobile phone number 302-245-69xx is no longer Active in your SYNC account.

The mobile phone number 302-245-69xx has been made Active in another SYNC account, and therefore is no longer the Active mobile phone number for your SYNC account. You will not be able to access SYNC Services or Vehicle Health Report with this mobile phone number during the time it is Active in another account.

Please log in to your account account at SYNC Technology | SYNC Support | Ford.com,
and add or select another mobile phone number as Active in your SYNC account. Please make certain that call blocker is turned OFF on this phone in order to access SYNC Services or Vehicle Health Report.

If you did not request this change to your SYNC account, please contact a SYNC representative today at:
Personalized Vehicle Owner Information

We hope you are enjoying your SYNC.

Ford takes your privacy seriously. Read our complete Privacy Statement at
Ford Privacy Policy | The Official Site of Ford Vehicles | Ford.com .

Note: Please do not reply to this email because it was sent from a notification-only address that does not accept incoming email. If you have questions that are not SYNC-related or questions about your vehicle, please contact us by visiting: Contact Us | Ford Motor Company Customer Service | Ford.com

Best,
The Ford Support Team
We use my wife's cell for her car and I thought I could use my cell for the 2010 and 2013.

What is the reason Ford limit's the cell no. use? Does this mean I have to have ANOTHER cell no. to register for my 2010?
__________________
George, FTE Chapters Moderator

Rest in peace STEVE, STEVEBRICKS, my west coast brother. 08/06/14

Last edited by glruff; 08-12-2013 at 04:15 PM.
Reply With Quote
  #2 (permalink)  
Old 08-13-2013, 07:59 AM
Krewat's Avatar
Krewat Krewat is offline
Super Moderator
 
Join Date: Jul 2002
Location: Long Island USA
Posts: 34,355
Krewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputationKrewat has a superb reputation
You can't have multiple cars in one SYNC account?

On my SYNC account, I can see "add a vehicle" next to my Taurus, and further down the page on the right-hand side, "Mobile used with SYNC: "

So it looks like you could have one account, two vehicles, and the same mobile.
__________________
- art k. - Moderator for the Superduty, V10, 6.2L and FE forums
'13 Taurus SHO 3.5L Ecoboost w/Perf Pkg
'01 F250SD SC SB XLT V10 4x4 Volant CAI Hedman headers 5-star custom tunes on SCT X3
'97 Cougar XR7 30th Anniv Edition 4.6L
'74 F250 Highboy FE390 deceased!
I've been wrong before, I'll be wrong again. Just wait and see. ®
Reply With Quote
  #3 (permalink)  
Old 08-13-2013, 08:23 AM
glruff's Avatar
glruff glruff is offline
Super Moderator
 
Join Date: Aug 2006
Location: DELAWARE, The First State
Posts: 44,357
glruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputation
No Art, if you try to add another vehicle, it will reset the first one according to the email I got, and it does remove it from the first vehicle.

You can only have ONE sync tied to ONE mobile no. ONE mobile no. to TWO Sync accounts is a no go.

Apparently each vehicle is require to have its own registered sync account.

It would be better to have the sync account tied to the OWNER who should then be able to have multiple vehicles under ONE sync account. Now I have 3, 1 for wife which is active, 1 for 2013 F150 which is active, and no active moble for the 2010 Expedition which the 2013 F150 replaced in Fords eyes.
__________________
George, FTE Chapters Moderator

Rest in peace STEVE, STEVEBRICKS, my west coast brother. 08/06/14
Reply With Quote
  #4 (permalink)  
Old 08-13-2013, 08:24 AM
glruff's Avatar
glruff glruff is offline
Super Moderator
 
Join Date: Aug 2006
Location: DELAWARE, The First State
Posts: 44,357
glruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputationglruff has a superb reputation
Quote:
Originally Posted by Krewat View Post
You can't have multiple cars in one SYNC account?

On my SYNC account, I can see "add a vehicle" next to my Taurus, and further down the page on the right-hand side, "Mobile used with SYNC: "

So it looks like you could have one account, two vehicles, and the same mobile.
I used that exact same link thinking I could link 2 vehicles with 1 moble and it replaced the 2010 with the 2013.
__________________
George, FTE Chapters Moderator

Rest in peace STEVE, STEVEBRICKS, my west coast brother. 08/06/14
Reply With Quote
Old 08-13-2013, 08:24 AM
Reply

Go Back   Ford Truck Enthusiasts Forums > Misc. > Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics > Ford In-Vehicle Tech

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Vehicle health report rtazz17 6.7L Power Stroke Diesel 11 03-30-2014 09:17 PM
Setting up your Sync - FYI south fulton 2009+ F150 11 11-04-2013 03:36 PM
SYNC OldParatrooper 6.7L Power Stroke Diesel 18 08-21-2013 09:29 PM
2013 Super Duty Platinum Revealed! Ford-Trucks Editors Super Duty & Heavy Duty 66 03-06-2013 10:54 PM
2013 Escape with sync bluetooth issue Rags1996 Escape & Escape Hybrid 0 01-30-2013 05:48 PM



All times are GMT -5. The time now is 04:17 AM.


Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Advertising - Terms of Use - Privacy Statement - Jobs
This forum is owned and operated by Internet Brands, Inc., a Delaware corporation. It is not authorized or endorsed by the Ford Motor Company and is not affiliated with the Ford Motor Company or its related companies in any way. Ford® is a registered trademark of the Ford Motor Company.

vbulletin Admin Backup