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Old 07-25-2013, 07:44 PM
Bananarama Bananarama is offline
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2013 sport issues

Anyone have an issue with the sync phone system freezing, while using the phone you end the call but it doesn't end in sync, only way to fix it is to pick up the phone and call someone on it and then sync realizes it messed up... 10,000 miles on it and the paint is wearing off the bottom corner of the door already... Anyone find any issues?
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Old 07-26-2013, 07:41 AM
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FordIVTteam FordIVTteam is offline
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Hi, Banarama -

I'm happy to look into this further and make sure you're running the most up-to-date software. Which model do you drive?

If your truck is equipped with MyFord Touch, the latest version available is 3.5.1.

PM me your VIN and I'll take a look.

Jaclyn
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Old 07-26-2013, 04:50 PM
Bananarama Bananarama is offline
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Bananarama is gaining momentum as a positive member of FTE.Bananarama is gaining momentum as a positive member of FTE.
Jaclyn, unfortunately i can't not send you a pm!! You can pm me, email me... How do we proceed??
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Old 07-26-2013, 04:50 PM
Bananarama Bananarama is offline
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It is equipped with my ford touch, sync... It's loaded!!
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Old 07-26-2013, 04:52 PM
Bananarama Bananarama is offline
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Jaclyn it's a 2013 explorer sport...
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Old 07-27-2013, 04:01 AM
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Quote:
Originally Posted by FordIVTteam View Post
Hi, Banarama -

I'm happy to look into this further and make sure you're running the most up-to-date software. Which model do you drive?

If your truck is equipped with MyFord Touch, the latest version available is 3.5.1.

PM me your VIN and I'll take a look.

Jaclyn
You need a few more post before all the forum features are activated for your account....

but glad to see Ford represented here !!!

Welcome to FTE !
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People are much more opposed to fur than leather because it's much easier to harass rich women than motorcycle gangs.
13 F350 Platinum 6.7 CCSB being chased by 14 Redwood 38GK 5er,
13 Explorer Sport 3.5 Twin Turbo 365 hp Ecoboost.
all gone:12 MVP Destiny 355RE 5er,12 F250 6.7 CCSB Grey Metallic Lariat w/ Ultimate Pkg,05 Ex 4x4 6L,03 Ex 4x4 6L,02 Ex 4x2 7.3L
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Old 07-29-2013, 07:37 AM
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Quote:
Originally Posted by Bananarama View Post
Jaclyn, unfortunately i can't not send you a pm!! You can pm me, email me... How do we proceed??
Sorry about that, Bananarama, I didn't realize I wasn't able to PM yet. I sent you a visitor message, check it out when you get a chance.

Quote:
Originally Posted by jdadamsjr View Post
You need a few more post before all the forum features are activated for your account....

but glad to see Ford represented here !!!

Welcome to FTE !
Hi, jdadamsjr -

Thanks for the heads up and the warm welcome!

Jaclyn
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Old 07-29-2013, 08:23 PM
Bananarama Bananarama is offline
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Bananarama is gaining momentum as a positive member of FTE.Bananarama is gaining momentum as a positive member of FTE.
Jaclyn, thanks for the info. Ill email you a photo of the vin plate when the wife returns with it on we'd evening. She's away on biz!
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Old 07-30-2013, 07:37 AM
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Originally Posted by Bananarama View Post
Jaclyn, thanks for the info. Ill email you a photo of the vin plate when the wife returns with it on we'd evening. She's away on biz!
Lucky her!

I'll keep an eye out for your email.

Jaclyn
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Old 08-04-2013, 08:24 AM
Bananarama Bananarama is offline
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Bananarama is gaining momentum as a positive member of FTE.Bananarama is gaining momentum as a positive member of FTE.
Oye is anyone else having any issues with the 2013 expl sport? Wife now says heated and a/c seats are not working like they were last week. Seat backs are not getting warm, and not as warm at all. Takes 20 mins to get warm? And the ac seat isn't nearly as cool as it was... Just hit 11000 miles. Dealer says "they work fine" um no- there is a noticable difference in the performance from last week to this week.
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Old 08-04-2013, 10:08 AM
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I'd try another dealer and be calm and cooperative as long as you can be

Approach them like "If this were your wife's car, what would YOU do ? "


To the OP - is your phone an iphone by any chance ?

Apple has proprietary connectivity and it causes some issues...

if not, is it a supported phone ? as not all phones are....

I will say this, my work BB torch and the wife's Note II work fine... the ONLY issue we've had is the text notification disappearing in like a nano second, it doesn't give you time to recognize it and respond ....
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People are much more opposed to fur than leather because it's much easier to harass rich women than motorcycle gangs.
13 F350 Platinum 6.7 CCSB being chased by 14 Redwood 38GK 5er,
13 Explorer Sport 3.5 Twin Turbo 365 hp Ecoboost.
all gone:12 MVP Destiny 355RE 5er,12 F250 6.7 CCSB Grey Metallic Lariat w/ Ultimate Pkg,05 Ex 4x4 6L,03 Ex 4x4 6L,02 Ex 4x2 7.3L
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Old 08-07-2013, 01:01 PM
Bananarama Bananarama is offline
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to FordIVteam

Jaclyn, I sent you an email with the vin, and I have not heard back. Please advise!!

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Originally Posted by FordIVTteam View Post
Lucky her!

I'll keep an eye out for your email.

Jaclyn
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Old 08-07-2013, 01:14 PM
Bananarama Bananarama is offline
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I am the original OP...and yes we are using Iphones. Its pretty odd when you call out and The system thinks its calling out and its not, and you have to physically hang up the iphone and end it, then call out, and when it does it on the hang up you have to physically pick up the iphone end it and then make a call to fix the issue...

Jaclyn... Can you let me know soon??
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Old 08-08-2013, 09:37 AM
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Jaclyn, I sent you an email with the vin, and I have not heard back. Please advise!!
I replied, there's an update available for your vehicle.

Jaclyn
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Old 08-09-2013, 10:51 PM
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tick tock, tick tock, tick tock, will it work? We are all waiting to see how this one turns out!
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Old 08-09-2013, 10:51 PM
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