The car has less than 1,000 and I noticed while driving the console screen, on either side of steering wheel, has gone dark and then flashes back on...
I'm sure your dealership would be happy to take a look at this and get it sorted out. If you don't want to make a special trip, you can always bring it up at your next maintenance appointment. Keep us in the loop and feel free to reach out if you need my assistance.
update: so far it hasn't come back since I did the last sync update which I did myself. The update took just about an hour which is, in my book, way too long while having to leave the car running. I really wish Ford would find an alternative to sync, this is killing your customer experience.
any update? Seems that when you use the NAV the system goes black but only when using the NAV. Surely Ford will say it's a software update but I have the latest and it's still came back. I'm scared to drive it out of town thinking there's an electrical gremlin that will shut me down.
I have a 2014 Explorer Sport that was built in July 2013. We experienced the instrument control panel going in an out after the first My Ford Sync update. I took the SUV to the dealer to perform the TSB update and the car is still doing it. Just wondering if anyone out there who has a similar car built in the date rate that the TSB refers to has been able to get this issue resolved. Between this, significant paint issues and a door out of alignment I'm a little frustrated as $50k cars shouldn't have these issues...
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