Go Back   Ford Truck Enthusiasts Forums > Ford Truck Enthusiasts Site Navigation > Ford Service Coverage
Sign in using an external account
Register Forgot Password?


Welcome to Ford-Trucks Forums!
Welcome to Ford-Trucks.com.

You are currently viewing our forums as a guest, which gives you limited access to view most discussions and access our other features. By joining our community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join the Ford-Trucks Forums community today!





 
Closed Thread
 
 
 
 
LinkBack Thread Tools
  #1  
Old 07-11-2013, 10:22 AM
FordService's Avatar
FordService FordService is offline
Official Ford Rep
 
Join Date: Oct 2010
Posts: 961
FordService has a great reputation on FTE.FordService has a great reputation on FTE.FordService has a great reputation on FTE.FordService has a great reputation on FTE.FordService has a great reputation on FTE.FordService has a great reputation on FTE.
Ford Service is supporting FTE

Hey everyone - We're very excited to begin supporting your community today. We've had discussions with Tim and the moderators for some time, and are finally staffed to a level where we can begin expansion -- FTE is first!

Here's a little background -- We are Ford Service, so we look to help with service-related questions and concerns. Crystal is the agent assigned to FTE and is looking forward to assisting with newer-model concerns, product questions, and tracking vehicle orders. She works M-F 8 a.m. - 5 p.m. ET. Ashley will be her backup and her hours are M-F 11 a.m. - 8 p.m. ET. We like to keep all conversations public in case others have similar questions/concerns. The only time you'll be asked to PM information will be when it's considered private (VINs, contact info, etc.). Some things we won't be able to add value to are concerns with older/high-mileage vehicles, future-product questions (unless we've already released info publicly), modifications, and other non-service issues. They'll do their best to track down answers from our engineers and brand managers whenever possible, but these may take some time, so please be patient. Private messages are typically replied to within two business days and we will post when our offices are closed or the agents are on vacation.

We plan to add an agent that specializes in SYNC, MyFord Touch, navigation, and SiriusXM in the future, so please continue to contact us through other channels for those topics in the meantime.

Our social media search portal finds relevant posts where we can add value. There's nothing you'll need to do differently; we'll find your posts and jump in where we can help.

We're happy to finally be here!

Mike
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordTrucks @Ford
f: facebook.com/FordTrucks facebook.com/Ford
  #2  
Old 04-24-2014, 06:13 AM
IB Tim's Avatar
IB Tim IB Tim is online now
Site Administrator
 
Join Date: Jan 2003
Location: 3rd Rock
Posts: 113,695
IB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputationIB Tim has a superb reputation
IB Tim trying to get a hold of Mike
Quote:
Originally Posted by FordService View Post
Hey everyone - We're very excited to begin supporting your community today. We've had discussions with Tim and the moderators for some time, and are finally staffed to a level where we can begin expansion -- FTE is first!

Here's a little background -- We are Ford Service, so we look to help with service-related questions and concerns. Crystal is the agent assigned to FTE and is looking forward to assisting with newer-model concerns, product questions, and tracking vehicle orders. She works M-F 8 a.m. - 5 p.m. ET. Ashley will be her backup and her hours are M-F 11 a.m. - 8 p.m. ET. We like to keep all conversations public in case others have similar questions/concerns. The only time you'll be asked to PM information will be when it's considered private (VINs, contact info, etc.). Some things we won't be able to add value to are concerns with older/high-mileage vehicles, future-product questions (unless we've already released info publicly), modifications, and other non-service issues. They'll do their best to track down answers from our engineers and brand managers whenever possible, but these may take some time, so please be patient. Private messages are typically replied to within two business days and we will post when our offices are closed or the agents are on vacation.

We plan to add an agent that specializes in SYNC, MyFord Touch, navigation, and SiriusXM in the future, so please continue to contact us through other channels for those topics in the meantime.

Our social media search portal finds relevant posts where we can add value. There's nothing you'll need to do differently; we'll find your posts and jump in where we can help.

We're happy to finally be here!

Mike
__________________
Administrator
tim.lamkin@internetbrands dot com
Life is not only time……paradoxically, it is the denial of time!
What lies behind us and what lies before us are tiny matters compared to what lies within us.

When you are down...look up...get up...and don't ever give up....
Old 04-24-2014, 06:13 AM
 
 
 
Closed Thread

Go Back   Ford Truck Enthusiasts Forums > Ford Truck Enthusiasts Site Navigation > Ford Service Coverage

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Ford Service On Board FTE Now! JWA 1968-2013 Full Size Vans 5 08-06-2013 07:31 AM
Clarification is necessary!! Please read this. F250_ 1999 - 2003 7.3L Power Stroke Diesel 25 09-10-2009 04:35 PM
Let's plan some gtgs, Ideas????? MAKO314 North Carolina Chapter 74 03-15-2009 10:30 PM
Vendor Rules - UPDATED SEPT. 19, 2007 FTE Ken Vendor Specials, Discounts, Product Announcements & Group Buys 0 01-20-2006 11:14 AM



All times are GMT -5. The time now is 09:39 AM.


Powered by vBulletin® Version 3.8.7 AC1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Advertising - Terms of Use - Privacy Statement - Jobs
This forum is owned and operated by Internet Brands, Inc., a Delaware corporation. It is not authorized or endorsed by the Ford Motor Company and is not affiliated with the Ford Motor Company or its related companies in any way. Ford® is a registered trademark of the Ford Motor Company.

vbulletin Admin Backup