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Well went to get into my truck tonight in the garage and my wife says to me "when you going to tell me about the crack in your windsheild" and I said what are you talking about. Well while it was sitting in the garage for 2hrs somehow it cracked about 2ft long on the bottom. I was ticked off, so I called Ford customer service cause reading in the warranty book it says it will not be covered after 12 months from a "stress crack". Not sure what a stress crack is considered so I have to take it to a dealer to see if they will cover it. Heck it is not even 2yrs old yet and only has 17000 miles on it. Anybody had any advise on this before I go to the dealer?
One thing, if you decide to use your insurance to cover the glass, have Ford replace it with an OEM windshield. I got the glass in my 2001 replaced, and it's not OEM - and it's pretty wavy. Not enough to see it while looking through it, but enough to see from the outside. Looks weird.
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One thing, if you decide to use your insurance to cover the glass, have Ford replace it with an OEM windshield. I got the glass in my 2001 replaced, and it's not OEM - and it's pretty wavy. Not enough to see it while looking through it, but enough to see from the outside. Looks weird.
I agree....FYI most dealers use safelite or another similar service....which most insurance companies have a direct contract with & provided you request it, use OEM glass
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Well went to the Ford dealer today to have them check it out and they used a ball point pen and ran it along the crack and told me there was a very tiny tiny chip from a stone so they say because the pen got stuck. Now to me I am no wizard but doesn't glass chip when it cracks leaving a chip in the glass. Oh well went to safelite afterwards and they are going to put in a OEM Thursday.
That s*cks - can we ask price?...does your policy cover that?
I asked the guy at safelite what something like that costs and he told me $679 for a OEM windshield. Lucky I only have a $100 deductible, hope that doesn't raise my rates never had a claim yet.
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