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6.0L Power Stroke Diesel 2003 - 2007 F250, F350 pickup and F350+ Cab Chassis, 2003 - 2005 Excursion and 2003 - 2009 van SPONSORED BY:

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Old 06-10-2012, 12:35 PM
dirty1 dirty1 is offline
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Scanguage not connecting

I bought a Scanguage 2 yesterday. It will not connect to my truck, a 2006 F350. I followed the troubleshooting guide in the manual and it did it did not work. Anyone else have this issue that could help me out prior to calling the company?
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Old 06-10-2012, 01:39 PM
Lou Braun Lou Braun is offline
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Check to see if your cigarette lighter works. I believe that the lighter has the same fuse as the OBD2 connector.

Easy fix, I hope.

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Old 06-10-2012, 02:12 PM
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There seems to be a fairly high failure rate on them. I had problems getting mine to connect when I bought it. I called Scangauge and they FedEx'd me a replacement. It worked perfect. Their customer service is top notch.
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Old 06-10-2012, 02:19 PM
dirty1 dirty1 is offline
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Thanks for the replies. I will check the fuse and see what happens. I that does not work I will be calling them in the morning.
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Old 06-10-2012, 07:32 PM
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Make sure the cable clicks all the way in.
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Old 06-10-2012, 10:07 PM
elee3 elee3 is offline
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Quote:
Originally Posted by RPM371 View Post
There seems to be a fairly high failure rate on them. I had problems getting mine to connect when I bought it. I called Scangauge and they FedEx'd me a replacement. It worked perfect. Their customer service is top notch.
I had the same experience. I called them up, they ran me through some troubleshooting steps, then the lady said "I'm sending you a new one". I was impressed with the service.
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Old 06-10-2012, 11:15 PM
Eightyfive Flareside Eightyfive Flareside is offline
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i also had the same issue, mine ended up being a bad plug on the cable. wiggled it around and it worked. I ended up just pushing the wires a lil further into the plug and its been working ever since.


I also have mine with a coupler and a spare cat5e i had laying around attached to it. Seemed to actually help it, hasn't had any issues since i added the cable.
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Old 06-11-2012, 08:00 AM
dirty1 dirty1 is offline
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I checked the cable and tried it on the other port. It seems to be working now. Thanks again for all of the help!
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Old 06-11-2012, 08:00 AM
 
 
 
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