Another PCM! I am in denial.....
#16
Lima Oscar Lima!
Yeah that certainly looks like another bad PCM. I think we need to know where these PCMs came from. I am guessing it is Auto Computer Exchange in Davie Florida, but that's just because they're the only ones other than Pensicola Diesel that I know of in Florida that do this kind of work. This site provides a lot of information to people who are trying to fix their issues and I for one would like to make sure that we are recommending a reputable company.
Yeah that certainly looks like another bad PCM. I think we need to know where these PCMs came from. I am guessing it is Auto Computer Exchange in Davie Florida, but that's just because they're the only ones other than Pensicola Diesel that I know of in Florida that do this kind of work. This site provides a lot of information to people who are trying to fix their issues and I for one would like to make sure that we are recommending a reputable company.
#18
Lima Oscar Lima!
Yeah that certainly looks like another bad PCM. I think we need to know where these PCMs came from. I am guessing it is Auto Computer Exchange in Davie Florida, but that's just because they're the only ones other than Pensicola Diesel that I know of in Florida that do this kind of work. This site provides a lot of information to people who are trying to fix their issues and I for one would like to make sure that we are recommending a reputable company.
Yeah that certainly looks like another bad PCM. I think we need to know where these PCMs came from. I am guessing it is Auto Computer Exchange in Davie Florida, but that's just because they're the only ones other than Pensicola Diesel that I know of in Florida that do this kind of work. This site provides a lot of information to people who are trying to fix their issues and I for one would like to make sure that we are recommending a reputable company.
Sending this unit off to another troubleshooter, and I 'll post the results. But, ACE is doing this too themselves - bad rep and all - and I agree, we share the good with the not-so-good...bad product and bad service can kill an business quickly...
#19
There are a lot of bad places out there that get a LOT of advertisement and people backing them, even though they are crooks.
#21
Warranty and phone support are different issues though ...
#22
Oh, I don't know. PCM's are hard to troubleshoot, especially if it a connection problem. I would like to think the vendor bench tested the unit and if so how would they know if an intermittent problem was apparent, if it did not show up on their tests. That's the issue when purchasing reconditioned products ... you take a chance. I see it all the time at work so when I send an item back to a vendor the complete description on the issue is given with the request if no problems are found to please scrap the item, or at least don't send it back to me.
Warranty and phone support are different issues though ...
Warranty and phone support are different issues though ...
#23
Oh, I don't know. PCM's are hard to troubleshoot, especially if it a connection problem. I would like to think the vendor bench tested the unit and if so how would they know if an intermittent problem was apparent, if it did not show up on their tests. That's the issue when purchasing reconditioned products ... you take a chance. I see it all the time at work so when I send an item back to a vendor the complete description on the issue is given with the request if no problems are found to please scrap the item, or at least don't send it back to me.
Warranty and phone support are different issues though ...
Warranty and phone support are different issues though ...
#24
I would think the best thing to do would be to put the PCM in another running truck and see if the same problem can be duplicated. It shouldn't be hard to test now that you can recreate the issue. I guess it is possible that there might be an issue with a loose connection on your truck and testing it this way would be the only way to determine that unless you can swap another known good PCM into your truck from another truck and try it.
Thanks for letting us know the name of the company. I will stop recommending them, or at least advise that consumers use caution when and if they do use that company.
Thanks for letting us know the name of the company. I will stop recommending them, or at least advise that consumers use caution when and if they do use that company.
#25
I would think the best thing to do would be to put the PCM in another running truck and see if the same problem can be duplicated. It shouldn't be hard to test now that you can recreate the issue. I guess it is possible that there might be an issue with a loose connection on your truck and testing it this way would be the only way to determine that unless you can swap another known good PCM into your truck from another truck and try it.
Thanks for letting us know the name of the company. I will stop recommending them, or at least advise that consumers use caution when and if they do use that company.
Thanks for letting us know the name of the company. I will stop recommending them, or at least advise that consumers use caution when and if they do use that company.
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