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Customer Satisfaction program 12B33

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  #46  
Old 05-01-2012, 06:12 AM
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Painted Horse Painted Horse is offline
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Yes there is a date associated with trucks built in 2010. I think my advisor said Nov. Anything before gets it, any truck after doesn't.
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  #47  
Old 05-01-2012, 09:17 AM
7.399 7.399 is offline
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Quote:
Originally Posted by Painted Horse View Post
Yes there is a date associated with trucks built in 2010. I think my advisor said Nov. Anything before gets it, any truck after doesn't.
I have a 2012 with a build date of August 2011 and I got mine in the mail on Saturday.
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  #48  
Old 05-01-2012, 10:58 AM
wagdaggy wagdaggy is offline
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I just had mine done yesterday, along with oil change and fuel filters, only have 14k on truck but dealer said Ford recomended them replaced at 15k so I had it done. Only had a 25 mile highway drive home but noticed a increase in mpg. I usually ran 16.5 to 18 at 75, it showed 21-23. Truck also shifted smoother. I am going on a trip later this week pulling a boat so I am courious to see if there is a real gain or if yesterday was a fluke.
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  #49  
Old 05-01-2012, 11:25 AM
Jimax Jimax is offline
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Just had mine done. Here is the language off the ticket:
Recall 12B33
Checked for NOX Codes - None - Recalibrated - PCM, TCM, NOX Modules.

Zero change in drivability. Transmission is re-learning shift patterns, but that's nothing special. Engine noise the same, MPG seems to be same as well.
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  #50  
Old 05-01-2012, 12:17 PM
srkr srkr is offline
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Job 1 here...stumbled across the update almost 2weeks ago...it letter Saturday.

Had my oil changes 2 weeks ago this Thursday...had the update done then. No change,..sill runs great..towed over 500 miles since and driven a lot more including over 4 hrs of just idling.

No worries,..get it done.... I trust Ford knows more about these trucks than I do.

Still whistling.

Shane
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  #51  
Old 05-01-2012, 03:56 PM
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I must be getting old. I remember when a recall on a vehicle, or part thereof, was called a "recall", not a "Customer Satisfaction Program"

I didn't read it real close but it looks like we get free Nitrous oxide systems or something . Wow...even more power!
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  #52  
Old 05-01-2012, 10:42 PM
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Mine was done when it was in having the fuel pump replaced a couple weeks ago.
I haven't noticed any difference.
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  #53  
Old 08-04-2012, 11:46 AM
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Build date of June 2010. Had problems with the NOX around spring of 2011, they were replaced shortly after. Just received a notice from a dealership with this code 12B33. I dont think I will be getting it done since it has nearly 70,000 miles and no troubles or codes. It runs and drives fine with no issues, so I think i'll take my chances this time around. However one thing that does come to mind is make sure everybody watches their radiators for leaks! It will happen its just a matter of when.
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  #54  
Old 08-13-2012, 11:28 AM
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I just had this done a couple weeks ago because the CEL came on at around 78k miles with P164A as the code. They replaced the NOX sensor per the TSB and updated to the latest flash on the PCM, ECM and TCM. I previously had transmission flare issue and had that resolved via TSB 11-04-21. Just finished putting 2k miles of towing about a 6,800lb load with the truck and I think the latest TCM update is smoother shifting than the flash from TSB 11-04-21. My fuel mileage hand calculated hasn't changed (I run this same trip once a month for work, so I got the same over all average I always get pulling the same load) and over all the truck ran great. The truck only went into regen twice over the entire trip, which is pretty typical as well.

-Mike
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  #55  
Old 08-13-2012, 12:03 PM
Native Tex Native Tex is offline
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I have a 2012 that was bought July 5th, build date April. I suppose I will get a letter as well. I notice most who have the letters are 2011 models; wonder if the later build models have had the NOX issue corrected?
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  #56  
Old 08-13-2012, 09:46 PM
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I bought my 2012 F350 in April (build date Nov 11) and the dealer performed the updates before I took delivery. They told me that they perform the updates as they are released even when the vehicles are sitting on the lot.
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  #57  
Old 06-19-2014, 09:51 AM
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NOX nightmare

Riding down the road not a worry in mind in your King Ranch Super duty diesel and the displays says Emergency Stop engine shutdown...your power reduces so you pull over and then the engine is shut off ...you are now stranded on the side of the road....no matter what time of day or what neighborhood your driving through. Imagine if your wife is driving with your kids in the truck. Your only option call a tow truck and bring it to a repair shop. This has happened to me twice first at 31k miles and yesterday at 60k miles. Of course the second time it was outside the warranty period and the dealership (Maroone in Margate Fl) speaking on Fords behalf says tough nuts buddy and oh by the way there are four of these wonderful sensors so be prepared to have it happen to you multiple time in the future. So a known defective exhaust sensor in a 60k truck will leave sitting on the side of the road and Fords response is SFY... Need to re-think my purchases from now on.
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  #58  
Old 06-19-2014, 09:58 AM
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Plumangry, welcome to FTE! I'm certainly not glad to see the circumstances for you posting and understand how you feel. I hope you are fixed up and back on the road soon. GM, Ram and Ford all face these emission sensor challenges. It's one of the my biggest concerns with the new emission standards that were crammed down their throat by the EPA and forced the consumer to become beta testers and financially contributing at that. I chose not to participate.
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  #59  
Old 06-19-2014, 01:09 PM
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Quote:
Originally Posted by Plumangy View Post
Riding down the road not a worry in mind in your King Ranch Super duty diesel and the displays says Emergency Stop engine shutdown...your power reduces so you pull over and then the engine is shut off ...you are now stranded on the side of the road....no matter what time of day or what neighborhood your driving through. Imagine if your wife is driving with your kids in the truck. Your only option call a tow truck and bring it to a repair shop. This has happened to me twice first at 31k miles and yesterday at 60k miles. Of course the second time it was outside the warranty period and the dealership (Maroone in Margate Fl) speaking on Fords behalf says tough nuts buddy and oh by the way there are four of these wonderful sensors so be prepared to have it happen to you multiple time in the future. So a known defective exhaust sensor in a 60k truck will leave sitting on the side of the road and Fords response is SFY... Need to re-think my purchases from now on.
#1 you had an egt sensor go bad, not a nox sensor (theres only one of those)
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12b33, 2011, customer, exhaust, f350, faulty, forf, nitrogen, number, oxide, program, recall, satisfaction, sensor, system

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