So I just picked up my new 2012 F150 King Ranch the other day. After getting it home and doing some accessory work to it I noticed a White residue/water stains on the rubber weather stripping around all four door windows. At first thought it was soap run marks from the dealership cleaning it before delivery. I tried to get it off and nothing seems to work. It's even on the inside of the rubber when you open the doors. Looks like soap run marks from not rinsing the truck with water. Took it back to the Ford Dealership and they took photos and turned it into Ford. They are tellin me that Ford will not do anything about it on a warranty item. The Dealership is going to try again but I don't have a lot of faith in them at this point. Does anyone have any luck with contacting Ford direct on issues? I just can't believe that you should be expected to live with something like that on brand new truck!
Any or all help would be greatly apprecicated.
I just got mine too this past Tuesday, I had the truck washed second time and still there. The dealer also washed it before I picked it up and seems the soap dried from day 1 at the dealer. Hopefully with time it'll go away after some wear from the normal weather.
Ralph, my engine blew at 600 miles in my 2011 F-150, due to a faulty crankshaft, and had to be replaced. I contacted corporate after the dealership failed me, and first asked for a new truck. When they refused, I asked for a free 100,000 mile extended warranty, to which they also refused. Good luck in dealing with corporate. My experience was not good, but I hope yours turns out well.
My 2012 Lariat had these same stains on the door seals. I think it is a lubricant used to facilitate installation, it does not appear to be adhesive. I was able to clean it off with "Mothers" Back to Black and some elbow grease.
Used a product called Goof Off today which removed the stains from my weatherstripping as well as the white wax residue left on my wheel well trim when the truck was detailed for delivery. Stuff works great...give it a try.