why do hotels ask if you have any special request?
#1
Join Date: Dec 2005
Location: Chino Valley, Arizona
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why do hotels ask if you have any special request?
so I am sitting here in the same hotel I stay in every year at this time listening to the traffic and jets, when I booked 2 months ago I requested a room on the West side of the hotel. I check in and all they have is on the East side with a main road and departing airline traffic, so why do they even ask?
#3
It probably falls into just that category -- 'requests' -- if they can do it, they will, if not, oh well.
We always request ground floor, and generally get it, but it's not guaranteed. I usually book online, and they often say something like ' requests are not viewed until the day of the reservation'.
They probably have to do that, since it's for things that they can only do for a few people.
Probably doesn't hurt to ask again when you check in -- some clerks probably never check on stuff like that.
hj
We always request ground floor, and generally get it, but it's not guaranteed. I usually book online, and they often say something like ' requests are not viewed until the day of the reservation'.
They probably have to do that, since it's for things that they can only do for a few people.
Probably doesn't hurt to ask again when you check in -- some clerks probably never check on stuff like that.
hj
#4
so I am sitting here in the same hotel I stay in every year at this time listening to the traffic and jets, when I booked 2 months ago I requested a room on the West side of the hotel. I check in and all they have is on the East side with a main road and departing airline traffic, so why do they even ask?
When I was in Florida in December I had the same problem for 3 nights. Popular area, busy road, young idiots with sports cars doing burn outs in the parking lot and traffic lights at 11:00 at night... That was some good sleep, let me tell ya.
#6
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#8
The last time we stayed in a hotel that didn't happen even tough our reservations were booked weeks in advance. Needless to say, we got a free voucher for another stay in one of their many hotel chains.
#10
I always request a ground floor room. If I get there and they say one is not available, I tell them to cancel my reservation while I call my credit card company to tell them the same thing. It is amazing! Within a minute or two they always " find " the room I requested. Never settle!
#11
why do hotels ask if you have any special request?
My wife had to go to NYC on a business trip last year, and she stayed in a "W" Hotel (Weston).
They said that IF you have a special request, they will do their best to 'make it happen'.
The hotel manager told my wife of a couple that wanted the bathtub filled with champagne.
And, one couple requested (and got) their bathtub filled with warm chocolate.
The manager told my wife, that the hotel requests 24 hour notice on 'special requests' like that.
I'd hate to be the maid that has to clean up that!!
Me???? I wouldn't mind an hour-long back massage.