The other day I began to change the CD's I had in the system. The system ejected two of the CD's and now refuses to eject the rest of them. Keep getting an ejection error. I can see the system attempting to eject the CD, but it appears as if it just quite can't lift the CD high enough to eject it through the slot.
Not sure if other people have had this problem, but if they have, I'd like to know how to remove the fascia piece (faux wood). Believe if I remove it, I will then be able to address the problem getting the CD's at least out of the system. Thought about sliding a small piece of plastic under the CD as the system tries to eject it and at least remove them.
Is the faux wood trim a snap on piece or are there any screws holding in place somewhere?
If I remove the fascia, how difficult will it be to remove the entire unit and take it somewhere to be repaired if it is broken?
I'm hoping that maybe once I remove the CD's, I will be able to clean inside the unit using cans of compressed electrical cleaner I use on my computers? At least I'm hoping it may just be dirt of some kind causing the problem.
Anyway, any help with this situation will be greatly appreciated.
This seemed like a good thread to bring back- I have some CDs stuck in my dash.
How do you get the head unit / changer out of the dash? My radio/nav/changer does not have the four holes used for the coat hanger tool. It has a groove or slot all around, but I don't know if that is only decorative.
Try slipping a credit card in to pry the cd up and help them eject. I had this issue and took out my radio, didn't see anything visibly wrong with it inside, put it back together, and back in the truck and it has worked fine ever since.
I contacted Ford on this issue and they were helpful.
The first question I was asked was if the CD's had labels on them? I answered some did, some didn't. I was told if the CD has a label on it, it will likely cause a problem with the CD player. They didn't explain why, just told me it was a problem and was told to remove any labels and clean any adhesive off the CD.
I was also informed the thickness of the CD can create a problem. Well, who measures the thickness of a CD, but I know thickness of CD's does vary. I told them this should have been taken into account when the CD player was designed by whomever designed it. They were nonplused by my comment.
I was also told there could also be a problem with dirt and dust in the CD player. I asked for instructions for the best way to clean it, they recommended I take it to a Ford dealership to be cleaned. What a surprise!
Next I was told there could indeed be a problem with the CD eject mechanism and it needed to be repaired and again, they naturally told me to take it to a Ford dealership for the repair. Again, what a surprise.
I did ask if there was any kind of a break I could receive on the cost of the repair if one was needed seeing as the problem began shortly after the warranty expired? I was told to discuss it first with a person in management at the Ford dealership where I bring the truck for the repair. I informed them I had already done that and they told me to contact somebody at Ford! And so the Catch-22 began and went on with two trips to the dealership and calls between them and Ford. In the end, it was tough luck, ya want it fixed, ya pay for it.
I'm compulsive about mechanical things and take excellent care of my vehicles. Since the warranty expired on this truck, I've spent in excess of $2,000 fixing things that in my opinion should last for years. Examples; new running boards...those plated plastic pieces of junk pitted all over the place, the Ford grille and tail gate emblems delaminated and I replaced those, both windshield posts that have the hand holds, the clips that hold them in place on the bottom next to the dash, they started constantly popping out, replaced those, one horn died, replaced it, then the other died and replaced it, two TPS batteries already...and I've had the entire electrical system checked three times, including once at a Ford dealership...no codes, no electrical anomalies. There are some other small problems with the truck I'm not going to bother with, just fed up getting nit picked.
I'm actually in the process of looking at a GMC and very close to trading in the Ford. And after paying $25 per spark plug for the 150 engine, well, it was kind of the last straw.
Good luck to all, thanks for the suggestions and help, much appreciated.