Good luck Strider! The latest update did not solve my issues. If not for you givem a call.

 

Thanks for the info. I'll plug 'er into the computer tonight and get the update. I'll report back this weekend on whether or not my issues persist.

 

Ed, sounds like you may have spoken with the same tech that programed mine. I have talked with Edge's techs four times and this guy knew his stuff.
How long did the download take.
Good luck tomorrow.

 

Took like 20 seconds after I plugged up but I have a super fast computer. I sure hope this does the trick because I'm tired of messing with it. My OBDII port is loose as a goose all the in & out its been seeing because of this problem.

 

Just called Edge and spoke to a friendly guy, who put me on hold so he could go talk to someone else after I described my issue.

He didn't ask about my software version, just asked about my truck model year, and I didn't have to connect my unit to the computer for any download.

When he came back on the line he said he had spoken to his master tech. MT told him that it's occuring because the unit is noticing inconsistent voltage, and so some piece of software or hardware is doing this as part of the programming to protect itself.

Right now they have no fix, or a complete understanding of why it's happening.
His best suggestion was to unplug the Edge unit before using the battery tender, and plug it back in afterwards. I guess that's what I'll do.

 

We both called with same problem, the same day, within 2 hours of each other & got 2 totally different answers. Doesn't sound like Edge has it together over there.

 

aint the fist time, aint the last.

 

I have been following along on this thread as I had trouble in the past with an Edge I picked up used off eBay. Don't see how the Edge can be responding to transients. Voltage is never consistent and is going to vary over the course of the night, during start up, etc. Usually battery tenders are pretty well regulated.

What happened with mine was first it would lock up and got glitzy. Then I would come out in the morning to weak batteries and the Edge and my radio on. Batteries were new and charged and I could not find any significant drain with ignition switch off. Unplugged my Edge and all the problems went away. Plug it back in, same thing. Firmware upgrades did not help.

I liked the Edge as I used it instead of pillar guages, so I dumped it and bought a new one this year. No further problems. Can't say how or why, but I deal with module boards all the time in RVs and sometimes they just go to heaven, but often don't fail in total all at once. I hope you get this worked out!

Just my experience,

Steve

 

Appreciate the comment Steve! I think this is day 3 now & she is working just like she is suppose to. I'm still not convinced its fixed yet. Give it a week or two. Report back on this in a couple days.

 

Its been about a week now & it is working great. Charger has been plugged in everyday. One day I didn't start the truck & next day still worked. Comes on by itself, no more freezing, & all PID's I've chosen come on all the time now.

 

Glad to hear it!

Steve

 

Good to hear Edge fixed your problem.

 

Yes thanks alot guys! Colm & Doug are your units straightened out yet? Edge documents the changes they made & who the tech was & document by the phone number you give them. If you need my number to ask for the same exact file set-up just let me know.

 

I probably ended up with the same setup as you Ricson. Whatever it is its working. I will have to record the info next time I go out & post it.

 

Thanks Ed, I'd be curious what version you're running now. I'm still having the start-up issue when I plug in.