6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis

Is my advisor/dealer screwing me over?

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Old 08-22-2011, 05:45 PM
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Is my advisor/dealer screwing me over?

I have a '08 6.4 with 53,000 miles that I took to the dealer for the recall fix and because I was concerned with the black exhaust tips.

Now the recall is done.

DPF is bad and being change out under the ''Ford'' warranty, not my extended warranty. Total is up to $1600 with out labor yet.

My advisor said that the EGT sensor harness looks like the pack rats have chewed it up and needs to be replaced for $100 and no charge for labor. Pack rats are a problem here in southern AZ.

The $100 covers the sensor and the harness. Is my advisor helping me out by not charging me for the labor ''cause we are already there'' or am I getting screwed some how.............because it kind of feels like it.
 
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Old 08-22-2011, 08:32 PM
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Does not seem like you are being taken advantage of.They need to pull off that wire when changing the DPF so they are not charging you...seems like you are getting looked after......
 
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Old 08-22-2011, 08:42 PM
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As long as they're telling the truth, they are really helping you out. Remember that the warranty covers defects in materials and workmanship, and damage caused by rats isn't Ford's fault. I'd say you're getting quite a deal! Just ask to see the part they remove to make sure they're telling the truth.
 
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Old 08-22-2011, 11:01 PM
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Thank you both for your imput. My advisor has always been good to me I just wanted to make sure. Luckly he has been the advisor for my truck since it was new, i'm the second owner. I will repost the end result when I pick up my baby in a few days.

Daniel
 
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Old 08-23-2011, 05:29 AM
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You are doing just fine.

The new flash is also designed to catch things much faster should you have an issue.

After the fixes I drive it awhile and get used to the new flash and then I'd go do a test tow or two. Some have had some item crop up that were not obivious before.

That is a good thing.
 
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Old 08-25-2011, 10:43 PM
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As Service Manager and a shade tree mechanic I think the dealer is giving you a fair shake. They could have blamed the entire failure on the wiring problem
 
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Old 08-25-2011, 10:56 PM
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That wiring harness is 149.97!! I think they did you a fair deal for doing it at cost! They could have blamed the entire failure on that harness. Sounds like a good deal to me!!
 
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Old 08-26-2011, 03:27 AM
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I paid $109 w/tax for the harness and sensor. The pack rats did get to insulation but not to the wire its self. I have it at home. I will try and post a pic if anyone is interested. The DPF was taken care under the Ford warranty.
My advisor has always done good by me....glad to see that still holds true. Hopefully it will for a very long time!

Truck seems to drive a little differently too. Slightly less turbo lag? Maybe I just missed my truck.
 
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