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6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis SPONSORED BY:

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Old 08-17-2011, 12:20 PM
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EGT Sensor Warranty

Are the EGT Sensors in the Exhaust & DPF covered under the 5/100,000 mile warranty on a 2008 6.4L? Dealer wants $700 to replace one sensor in the exhaust.

Can you site where you get your answer from for reference?

Thanks
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Last edited by RM2738; 08-17-2011 at 12:20 PM. Reason: spelling
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Old 08-17-2011, 03:42 PM
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That should be part of the engine which is 5/100,000
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Old 08-17-2011, 04:38 PM
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That's my argument. But that's not how they look at it.
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Old 08-17-2011, 05:15 PM
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Show them your warranty guide page #28 "list of parts covered by defects warranties" exhaust gas recirculation system. (EGR) the coverage is for 5 years or 100,000 miles whichever occurs first. Have them print out where they are not covered. These parts fall under the emission system, page #17 shows "emissions warranties for your vehicle" go down to diesel engine and it shows 5/100,000 for the entire emission system, providing the defective part was not damaged due to negligence, or altered.
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Old 08-17-2011, 05:55 PM
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Quote:
Originally Posted by ljutic ss View Post
Show them your warranty guide page #28 "list of parts covered by defects warranties" exhaust gas recirculation system. (EGR) the coverage is for 5 years or 100,000 miles whichever occurs first. Have them print out where they are not covered. These parts fall under the emission system, page #17 shows "emissions warranties for your vehicle" go down to diesel engine and it shows 5/100,000 for the entire emission system, providing the defective part was not damaged due to negligence, or altered.
Thanks.

I cited page 21 where it says that all parts, including sensors, are covered. They say because it's on the exhaust that it's not covered.
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Old 08-17-2011, 05:58 PM
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EGR is covered as it is part of the motor.

EGT sensor is not since it is a sensor on the exhaust. Only covered by the 36/36.

buy the sensor and do it yourself.
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Old 08-17-2011, 06:58 PM
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EGT sensor is part of the emissions system along with the catalytic converter, even fuel filler cap falls under the emission system. Look on page 20 electronic engine control sensors and switches, even exhaust manifolds are covered. I am almost sure this warranty 5/100,000 on emissions is a federal mandate. Like I mentioned, ask the service manager to print out showing those sensors are not covered.
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Old 08-17-2011, 07:19 PM
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Quote:
Originally Posted by ljutic ss View Post
EGT sensor is part of the emissions system along with the catalytic converter, even fuel filler cap falls under the emission system. Look on page 20 electronic engine control sensors and switches, even exhaust manifolds are covered. I am almost sure this warranty 5/100,000 on emissions is a federal mandate. Like I mentioned, ask the service manager to print out showing those sensors are not covered.


See page 17 of the link

http://www.motorcraftservice.com/pub.../08frdwa3e.pdf
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http://www.ford-trucks.com/guidelines.html

Previous Truck 2008 F250 6.4 with lots of upgrades and a suspension upgrade from Torklift International StableLoads

Last edited by senix; 08-17-2011 at 07:25 PM. Reason: added info
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Old 08-17-2011, 08:37 PM
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I can't log on to your link, but my warranty booklet page 17 shows "emission warranties for your vehicle" emission defects warranty for a diesel as 5/100,000 and the same for emission performance warranty.
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Old 08-17-2011, 08:41 PM
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Quote:
Originally Posted by ljutic ss View Post
I can't log on to your link, but my warranty booklet page 17 shows "emission warranties for your vehicle" emission defects warranty for a diesel as 5/100,000 and the same for emission performance warranty.
Trouble is the sensor is not on the motor. The the pages that follow and it is not listed.
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Old 08-17-2011, 08:47 PM
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It appears that the EGT sensors are not covered under the powertrain warranty, however they are absolutely covered under the emissions defect and performance warranties:

"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
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Old 08-17-2011, 09:08 PM
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Quote:
Originally Posted by wp6529 View Post
It appears that the EGT sensors are not covered under the powertrain warranty, however they are absolutely covered under the emissions defect and performance warranties:

"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."

They even mention the fuel filler cap falls under emission warranty.
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Old 08-17-2011, 09:47 PM
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Quote:
Originally Posted by ljutic ss View Post
They even mention the fuel filler cap falls under emission warranty.
Probably only the gas filler caps, since diesels do not have evaporative emissions. Same reason the diesel fuel lines aren't covered under the emissions warranty.
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Old 08-17-2011, 09:57 PM
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Quote:
Originally Posted by wp6529 View Post
It appears that the EGT sensors are not covered under the powertrain warranty, however they are absolutely covered under the emissions defect and performance warranties:

"Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non-diesel fuel lines, sensors, and wiring harnesses that are used with
components on the list of parts, above."
That's what I cited. But I was told that those sensors are not emissions related. It's not the dealer, it's solely Ford. the service writer showed me in Oasis where it shows that after 36,000 miles those sensors are not under warranty.

I contacted Ford customer relations and started an escalated ticket to see what they will do. I was told by the agent that their interpretation of the above clause within the Warranty guide is that those parts are covered under warranty ONLY if one of the components listed above that clause in the warranty guide fail and need replacement. Basically, she changed the verbiage in her mind to read "...that are REPLACED with components on the list of parts above." Which is silly, what's the chance a DPF and or DOC fail at the same exact time as a sensor.

My rebuttal was the fact that the verbiage says "...that are USED with components on the list of parts above."
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Old 08-18-2011, 06:14 AM
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EGT sensor used to be covered because of the part #. Ford changed to a non-covered part #.
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Old 08-18-2011, 06:14 AM
 
 
 
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