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2007 - 2014 Expedition & Navigator 2007, 2008, 2009, 2010, 2011, 2012, 2013 and 2014 Ford Expedition and Lincoln Navigator

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  #1  
Old 01-03-2011, 06:07 PM
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TSB's

Recently purchased a 2008 Expy Limited ( 62K on the clock ) and opted for the Ford Premium ESP. I was wondering what the deal is with the TSB's. Are they covered under warranty or do I have to pay out of pocket? Do I just tell the service guy I want them done?
I'm interested in the one for the 2-1 downshift bump and is there is one for the 1-2 upshift ( slight flair ).


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Matt
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Old 01-03-2011, 06:31 PM
ALLDATAdiy INFO ALLDATAdiy INFO is offline
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Does your truck have the symptoms the TSB lists?
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Old 01-03-2011, 06:48 PM
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No, they are used by the techs to help THEM fix the problem. If you have a symptom you can reference the TSB to help them out.
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Old 01-03-2011, 06:56 PM
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Quote:
Originally Posted by ALLDATAdiy INFO View Post
Does your truck have the symptoms the TSB lists?
Yes it does. When coming to a stop light for example there is a bump just before the vehicle comes to a complete stop.
There is also a slight flair in the shift from 1 to 2 almost like it wants to over-rev.


Matt
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Old 01-03-2011, 07:00 PM
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Quote:
Originally Posted by berry1234 View Post
No, they are used by the techs to help THEM fix the problem. If you have a symptom you can reference the TSB to help them out.
I know they are to help the techs but if I walk into the service dept and say that the vehicle exhibits these symptoms and I know there was a TSB on it will they charge me to do the work or is it covered under the warranty?


Matt
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Old 01-03-2011, 07:35 PM
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Quote:
Originally Posted by RI-Matt View Post
I know they are to help the techs but if I walk into the service dept and say that the vehicle exhibits these symptoms and I know there was a TSB on it will they charge me to do the work or is it covered under the warranty?


Matt
It will be under warranty becuase you have the ESP. I had that fixed on mine. It's a reflash of the TCM.
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Old 01-03-2011, 07:45 PM
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Thanks berry1234,
I hope that means I don't have to pay the deductible either. Right?


Is there one for the 1-2 upshift?


Matt

Last edited by RI-Matt; 01-03-2011 at 07:47 PM. Reason: question added
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Old 01-03-2011, 07:51 PM
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No, you will have to pay the deductible. Read your ESP contract.

I think there might be on for the 1-2 shift.
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Old 01-03-2011, 11:05 PM
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A TSB is not a recall so yes you will have to pay the deductible.
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Old 01-04-2011, 11:41 AM
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Just be careful on how you approach them with the TSB's, some don't like informed consumers.
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Old 01-04-2011, 09:50 PM
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I forgot to mention this vehicle was a "Ford Certified PreOwned" ( whatever that means nowadays ) and just looked over my paperwork that states it has a 6 yr/100K Powertrain limited warranty, 3month/3K Comprehensive limited warranty, and 3 month Sirius subscription. I have not put 3K on it and it's been less than 3 months, also I need to talk to the dealer about activating the Sirius which wasnt done when I bought it.

Will this make a difference with regards to having the TSB's done for $0 ?


Matt
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Old 01-21-2011, 03:34 AM
redcarwire redcarwire is offline
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From my understanding, a Technical Service Bulletin is only a list of instructions for common issues for the dealer. If you are out of warranty, you will most likely have to pay for a TSB fix. If you are in warranty, and you have the symptoms of the TSB, they should repair for free. If you are in warranty and don't show symptoms, they will not do anything
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Old 01-21-2011, 03:34 AM
 
 
 
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