Crossovers Edge, Taurus X, Freestyle, MKX, Flex etc.

Delay of Edge delivery

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Old 11-17-2010, 07:07 PM
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03Rangerkid
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Delay of Edge delivery

Hey guys,

i ordered my 2011 edge sel in the middle of september and the dealer said that it would be like 4 to 5 weeks. after weeks of bugging the dealer to give me a copy of the invoice, i finally got it last week. Now ive also been bugging him every other day trying to find out where this vehicle is and all he could tell me was that "its been shipped so it will be here any day!" now i called him today and he told me that it actually hadnt been shipped and ford has decided to do a software upgrade on this vehicle and it will probably be delivered around christmas.

My suspicions are that he sold it when it came in and had to order a new one. I was going to post in the order tracking forum but i dont have enough posts. so would any of you guys be able to verify that ford is holding the edge for software updates? and/or where the heck my vehicle is?

thank you for any help you can provide,
Erika
 
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Old 11-18-2010, 09:01 AM
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From information gathered at other sites, it seems that installing the SYNC software is the last step before the vehicle is shipped. Perhaps this is what your dealer was talking about?
 
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Old 11-18-2010, 10:32 AM
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thanks NoMo, I was able to register the vehicle already at syncmyride.com and it says that it was installed on 11/9 and that it completely up to date.

thanks though!
 
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Old 11-20-2010, 08:13 AM
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If your dealer gave you an invoice, you should have the VIN on it. It will be pretty easy for you to figure out if he sold it out from under you already once you see the "new" vehicle.
 
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