05/02/2000 – Ford launches vehicle campaign to improve Expedition/ Navigator trailer hitch performance


Source: Ford Motor Company

Ford launches vehicle campaign to improve Expedition/ Navigator trailer hitch performance




DEARBORN, Mich., May
2, 2000 – In the interest of customer safety, Ford Motor Company is
issuing a voluntary recall of certain 1997-2000 model year Ford
Expeditions and Lincoln Navigators to improve trailer hitch
performance.


There are eight bolts attaching the trailer hitch to the frame of
the vehicle that may loosen. Some customers have experienced a
rattle emanating from the rear of the truck and have had the bolts
tightened. In the unlikely event the bolts were to loosen to the
point where they fall out, separation of the hitch from the vehicle
could result — although Ford has no reports of any hitches
completely separating from any vehicle.


To prevent this bolt loosening, Ford will replace the trailer hitch
mounting bolts and nuts with stronger ones installed at a higher
torque and with adhesive.


“With the summer trailer-towing season approaching, we want to
encourage owners of these vehicles to have this work done before
they tow,” said Ann O’Neill, director, vehicle service and programs,
Ford Customer Service Division.


Ford will inform owners of the free service via first-class mail in
mid-May. Customers can also access recall information affecting
Ford or Lincoln Mercury vehicles through the web site
http://www.ownerconnection.com.


Approximately 628,703 1997 through 2000 model year Ford Expeditions
and Lincoln Navigators are affected by this vehicle campaign.


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