From: owner-small-list-digest ford-trucks.com (small-list-digest)
To: small-list-digest ford-trucks.com
Subject: small-list-digest V3 #249
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small-list-digest Sunday, September 26 1999 Volume 03 : Number 249



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Ford Truck Enthusiasts - Ranger, Explorer, Bronco 2 and Aerostar
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In this issue:

FTE Small - David Cooley
Re: FTE Small - David Cooley
Re: FTE Small - David Cooley
Re: FTE Small - David Cooley
Re: FTE Small - David Cooley
Re: FTE Small - David Cooley
FTE Small - ADMIN: A reminder

=======================================================================

----------------------------------------------------------------------

Date: Sat, 25 Sep 1999 08:33:48 -0700 (PDT)
From: Ed Knight
Subject: FTE Small - David Cooley

Hey David, if that's your opinion on Ford trucks, why the hell are you on a Ford trucks enthusiast's message board??? What a bunch of whining, geez! I've owned many Ford trucks over the years, been happy with all, used to be a GM guy, but switched because their attitude was "We'll tell you what you want and you'll like - or else". I gotta get out of here, I'm going to stick with the boards that have people that like Fords, not just look for a place to bitch & gripe about every little thing. Don't like my opinion? Sue me.

Fed-up Ed.


carolina_express go.com




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------------------------------

Date: Sat, 25 Sep 1999 13:47:50 -0400
From: "David A. Cooley"
Subject: Re: FTE Small - David Cooley

At 08:33 AM 9/25/99 -0700, you wrote:

>Hey David, if that's your opinion on Ford trucks, why the hell are you on
>a Ford trucks enthusiast's message board??? What a bunch of whining,
>geez! I've owned many Ford trucks over the years, been happy with all,
>used to be a GM guy, but switched because their attitude was "We'll tell
>you what you want and you'll like - or else". I gotta get out of here,
>I'm going to stick with the boards that have people that like Fords, not
>just look for a place to bitch & gripe about every little thing. Don't
>like my opinion? Sue me.


Everyone is entitled to their opinion. I happen to like fords products,
but I am finding their customer relations don't exist. I had 5 fords in
the past, from a 62 falcon to a 69 mustang to 3 different taurus wagons
(89,90,91). I've also had GM and chrysler products. I had my share of GM
problems, but they were always resolveable either thru GM itself or with
arbitration thru the Better Business Bureau. Chrysler was a giant stick in
the mud and had no customer service (although they call their Customer
service center "Customer 1"... guess their still waiting for customer #1 in
their minds...). I never had a GM problem caused by the WRONG part being
installed by the factory, Nor have I had a chrysler product where the wrong
part was installed.
WHy don't you answer the question I posed before to the group, Ed. If your
ford had a part installed at the time of manufacture that caused something
to fail, and they ADMITTED to you in writing that it was the wrong part
they installed when they built it, but they told you you'd have to pay
$350.00 to fix it just because the factory warranty expired 3000 miles ago,
would you just pay it and not say anything?
In this country we have what's called an implied warranty of
merchantability. This means the product is guaranteed by the manufacturer
to have been built to function properly. If the wrong part was used in a
sub-assembly that causes failure of that sub-assembly, then they are
obligated under the federal Magnusson-Moss warranty act, to honor that
implied warranty of merchantability.
I actually had the service manager at a local delaership tell me yesterday
that even if the vehicle had less than 36,000 miles on it they would not
honor the factory warranty because I'm the second owner. I called Ford to
find out about that and see if it was policy, but the lady told me if it
was still within the factory warranty they could force that dealership to
fix the vehicle regardless if I was the first or tenth owner.

SO I'm not here bitching and griping over "every little thing". I'm
bitching over one GIANT oversight by Ford. I'm going to let the whole
world know they are violating Federal law with this action (or lack
thereof), and I will force them into submission to repair this not just for
my vehicle, but *EVERY* vehicle it affects. Ford has 2 TSB's... 98-23-20
that is for a variety of different 97-98 ford vehicles that plainly states
they screwed up and installed the wrong part from the factory, and TSB
99-8-8 that states explorers and mountaineers from 95 thru 98 have a
heating/AC plenum of the wrong design installed from the factory and they
should be replaced. The FTC is filing a formal complaint against ford, and
is also forwarding the information to the NHTSA for consideration as a
mandatory recall.

If you want to find a list where everyone is fat, dumb, and happy and let's
the dealer screw them and smiles about it, join the saturn list!

===========================================================
David Cooley N5XMT Internet: N5XMT bellsouth.net
Packet: N5XMT KQ4LO.#INT.NC.USA.NA T.A.P.R. Member #7068
Sponges grow in the ocean... Wonder how deep it would be if they didn't?!
===========================================================
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sat, 25 Sep 1999 14:43:43 EDT
From: ROlson1039 aol.com
Subject: Re: FTE Small - David Cooley

Perhaps its time for people to watch what they're typing.. this is a public
forum and by the bylaws of this forum, we arent suppoused to use curses of
any type, or any language of a non Ford related problem.. the recent
submissions of a sexual nature, and general sniping is a direct violation of
these terms and I for one am getting tired of this. While I agree in point
with David and his stance relating to the defect he found in his Explorer,
the back and forth insults have got to stop. They are offensive to myself and
my son who is very young.
Perhaps its time for Ken to send out the "conduct email" again and to delete
those people who are leaving these offensive remarks????
Bob
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------------------------------

Date: Sat, 25 Sep 1999 11:59:35 -0700
From: "Hans Luckoff"
Subject: Re: FTE Small - David Cooley

David, First of all I would like to thank you for all the good advice and
answers that you have posted to the list in the past, second I worked at a
Ford assembly plant for 31 years and I think you have a legitimate
complaint, go get them. Hans
- ----- Original Message -----
From: David A. Cooley
To:
Cc:
Sent: Saturday, September 25, 1999 10:47 AM
Subject: Re: FTE Small - David Cooley


> At 08:33 AM 9/25/99 -0700, you wrote:
>
> >Hey David, if that's your opinion on Ford trucks, why the hell are you on
> >a Ford trucks enthusiast's message board??? What a bunch of whining,
> >geez! I've owned many Ford trucks over the years, been happy with all,
> >used to be a GM guy, but switched because their attitude was "We'll tell
> >you what you want and you'll like - or else". I gotta get out of here,
> >I'm going to stick with the boards that have people that like Fords, not
> >just look for a place to bitch & gripe about every little thing. Don't
> >like my opinion? Sue me.
>
>
> Everyone is entitled to their opinion. I happen to like fords products,
> but I am finding their customer relations don't exist. I had 5 fords in
> the past, from a 62 falcon to a 69 mustang to 3 different taurus wagons
> (89,90,91). I've also had GM and chrysler products. I had my share of GM
> problems, but they were always resolveable either thru GM itself or with
> arbitration thru the Better Business Bureau. Chrysler was a giant stick
in
> the mud and had no customer service (although they call their Customer
> service center "Customer 1"... guess their still waiting for customer #1
in
> their minds...). I never had a GM problem caused by the WRONG part being
> installed by the factory, Nor have I had a chrysler product where the
wrong
> part was installed.
> WHy don't you answer the question I posed before to the group, Ed. If
your
> ford had a part installed at the time of manufacture that caused something
> to fail, and they ADMITTED to you in writing that it was the wrong part
> they installed when they built it, but they told you you'd have to pay
> $350.00 to fix it just because the factory warranty expired 3000 miles
ago,
> would you just pay it and not say anything?
> In this country we have what's called an implied warranty of
> merchantability. This means the product is guaranteed by the manufacturer
> to have been built to function properly. If the wrong part was used in a
> sub-assembly that causes failure of that sub-assembly, then they are
> obligated under the federal Magnusson-Moss warranty act, to honor that
> implied warranty of merchantability.
> I actually had the service manager at a local delaership tell me yesterday
> that even if the vehicle had less than 36,000 miles on it they would not
> honor the factory warranty because I'm the second owner. I called Ford to
> find out about that and see if it was policy, but the lady told me if it
> was still within the factory warranty they could force that dealership to
> fix the vehicle regardless if I was the first or tenth owner.
>
> SO I'm not here bitching and griping over "every little thing". I'm
> bitching over one GIANT oversight by Ford. I'm going to let the whole
> world know they are violating Federal law with this action (or lack
> thereof), and I will force them into submission to repair this not just
for
> my vehicle, but *EVERY* vehicle it affects. Ford has 2 TSB's... 98-23-20
> that is for a variety of different 97-98 ford vehicles that plainly states
> they screwed up and installed the wrong part from the factory, and TSB
> 99-8-8 that states explorers and mountaineers from 95 thru 98 have a
> heating/AC plenum of the wrong design installed from the factory and they
> should be replaced. The FTC is filing a formal complaint against ford,
and
> is also forwarding the information to the NHTSA for consideration as a
> mandatory recall.
>
> If you want to find a list where everyone is fat, dumb, and happy and
let's
> the dealer screw them and smiles about it, join the saturn list!
>
> ===========================================================
> David Cooley N5XMT Internet: N5XMT bellsouth.net
> Packet: N5XMT KQ4LO.#INT.NC.USA.NA T.A.P.R. Member #7068
> Sponges grow in the ocean... Wonder how deep it would be if they
didn't?!
> ===========================================================
> == FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html
>

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------------------------------

Date: Sat, 25 Sep 1999 14:58:49 -0400
From: "David A. Cooley"
Subject: Re: FTE Small - David Cooley

At 02:43 PM 9/25/99 -0400, ROlson1039 aol.com wrote:
>Perhaps its time for people to watch what they're typing.. this is a public
>forum and by the bylaws of this forum, we arent suppoused to use curses of
>any type, or any language of a non Ford related problem.. the recent
>submissions of a sexual nature, and general sniping is a direct violation of
>these terms and I for one am getting tired of this. While I agree in point
>with David and his stance relating to the defect he found in his Explorer,
>the back and forth insults have got to stop. They are offensive to myself and
>my son who is very young.
>Perhaps its time for Ken to send out the "conduct email" again and to delete
>those people who are leaving these offensive remarks????
>Bob


Bob,
I apologize for my remarks. I needed to cool off before posting.

===========================================================
David Cooley N5XMT Internet: N5XMT bellsouth.net
Packet: N5XMT KQ4LO.#INT.NC.USA.NA T.A.P.R. Member #7068
Sponges grow in the ocean... Wonder how deep it would be if they didn't?!
===========================================================
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sat, 25 Sep 1999 15:15:46 -0400
From: David Cooley
Subject: Re: FTE Small - David Cooley

> At 02:43 PM 9/25/99 -0400, ROlson1039 aol.com wrote:
> >Perhaps its time for people to watch what they're typing.. this is a p=
ublic
> >forum and by the bylaws of this forum, we arent suppoused to use curse=
s of
> >any type, or any language of a non Ford related problem.. the recent
> >submissions of a sexual nature, and general sniping is a direct violat=
ion of
> >these terms and I for one am getting tired of this. While I agree in p=
oint
> >with David and his stance relating to the defect he found in his Explo=
rer,
> >the back and forth insults have got to stop. They are offensive to mys=
elf and
> >my son who is very young.
> >Perhaps its time for Ken to send out the "conduct email" again and to =
delete
> >those people who are leaving these offensive remarks????

I do have a suggestion, coming from myself who is the father of 2 compute=
r
literate young boys... Even though you have AOL, you need to sift through=
EVERY
thing that comes across... My 10 year old had all the kids preferences s=
et and
we were thinking that AOL actually honored those options... I used to go=
thru
his email before he read anything and stood by while he was on line just =
in
case... He used to get a LOT of porn based email I'd have to delete, and=
a lot
more questionable junk...

Again,
I apologize for any remarks I made that may have been offensive.
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sat, 25 Sep 1999 19:16:12 -0400
From: Ken Payne
Subject: FTE Small - ADMIN: A reminder

Just want everyone here to be aware that as a public
forum, you never know who's reading your posts here.
While I'm an adult and can handle most language, FTE
rated with RSAC as acceptable to all audiences. They
don't give much leeway in their language definitions
so we opted for all audiences ratings.....


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