Received: with LISTAR (v1.0.0; list 97up-list); Fri, 15 Dec 2000 10:54:29 -0500 (EST)
Date: Fri, 15 Dec 2000 10:54:29 -0500 (EST)
From: Ford Truck Enthusiasts List Server <listar ford-trucks.com>
To: 97up-list digest users <listar ford-trucks.com>
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Subject: 97up-list Digest V2000 #202
Precedence: list

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------------------------------------
97up-list Digest Thu, 14 Dec 2000 Volume: 2000  Issue: 202

In This Issue:
Re: ADMIN: Ad Announcement
Re: ADMIN: Ad Announcement
ADMIN: Picture Gallery and other additions
Re: DREADED DOOR CRACK - fix? (long post)
Re: DREADED DOOR CRACK - fix? (long post)

----------------------------------------------------------------------

From: "Mark Blume" <markmizzou hotmail.com>
Subject: Re: ADMIN: Ad Announcement
Date: Thu, 14 Dec 2000 17:52:11


Ken, I tried twice to go to that Light-trucks.com and both times it crashed
my browser!


>From: Ken Payne <kpayne ford-trucks.com>
>Reply-To: 97up-list ford-trucks.com
>To: pre61-list ford-trucks.com, 61-79-list ford-trucks.com,
>80-96-list ford-trucks.com, 97up-list ford-trucks.com,
>small-list ford-trucks.com, perf-list ford-trucks.com,
>pre48-list ford-trucks.com, offroad-list ford-trucks.com,
>superduty-list ford-trucks.com
>Subject: [97up-list] ADMIN: Ad Announcement
>Date: Wed, 13 Dec 2000 14:43:18 -0500
>
>
>Dear Ford Truck Enthusiasts list members:
>
>We have a new advertiser on our web site.  Since the beginning, our
>practice  with  our web site advertisers has been to  make a  brief
>announcement  (though this  practice has not  been  requested  from
>several advertisers in  the last 6 months).  Please check out their
>web site.  Our  advertisers enable us to continue to grow the scope
>of services offered to you.
>
>Here is their announcement:
>
>www.light-truck.com/
>Cultivating the exchange of knowledge and parts among owners of
>pickups, vans, and SUVs. Buy and sell parts, ask technical
>questions and share experiences. More features are in the works!
>
>Either visit our site and click on their ad or go directly to
>their site: www.light-truck.com/
>
>Now returning you to our regularly scheduled program...
>
>Regards,
>Ken Payne
>Admin, Ford Truck Enthusiasts
>
>
>
>
>

_____________________________________________________________________________________
Get more from the Web.  FREE MSN Explorer download : http://www.ford-trucks.com//lc/lc.php?action=do&link=http://explorer.msn.com


------------------------------

From: "Jim Brown" <jimbrown ipa.net>
Subject: Re: ADMIN: Ad Announcement
Date: Thu, 14 Dec 2000 16:39:45 -0600


This is Jim, I went to the site with no problem quite a few times.
----- Original Message -----
From: "Mark Blume" <markmizzou HOTMAIL.COM>
To: <97up-list ford-trucks.com>
Sent: Thursday, December 14, 2000 5:52 PM
Subject: [97up-list] Re: ADMIN: Ad Announcement


>
> Ken, I tried twice to go to that Light-trucks.com and both times it
crashed
> my browser!
>
>
> >From: Ken Payne <kpayne ford-trucks.com>
> >Reply-To: 97up-list ford-trucks.com
> >To: pre61-list ford-trucks.com, 61-79-list ford-trucks.com,
> >80-96-list ford-trucks.com, 97up-list ford-trucks.com,
> >small-list ford-trucks.com, perf-list ford-trucks.com,
> >pre48-list ford-trucks.com, offroad-list ford-trucks.com,
> >superduty-list ford-trucks.com
> >Subject: [97up-list] ADMIN: Ad Announcement
> >Date: Wed, 13 Dec 2000 14:43:18 -0500
> >
> >
> >Dear Ford Truck Enthusiasts list members:
> >
> >We have a new advertiser on our web site.  Since the beginning, our
> >practice  with  our web site advertisers has been to  make a  brief
> >announcement  (though this  practice has not  been  requested  from
> >several advertisers in  the last 6 months).  Please check out their
> >web site.  Our  advertisers enable us to continue to grow the scope
> >of services offered to you.
> >
> >Here is their announcement:
> >
> >www.light-truck.com/
> >Cultivating the exchange of knowledge and parts among owners of
> >pickups, vans, and SUVs. Buy and sell parts, ask technical
> >questions and share experiences. More features are in the works!
> >
> >Either visit our site and click on their ad or go directly to
> >their site: www.light-truck.com/
> >
> >Now returning you to our regularly scheduled program...
> >
> >Regards,
> >Ken Payne
> >Admin, Ford Truck Enthusiasts
> >
> >
> >
> >
> >
>
>
____________________________________________________________________________
_________
> Get more from the Web.  FREE MSN Explorer download :
http://www.ford-trucks.com//lc/lc.php?action=do&link=http://explorer.msn.com
>
>


------------------------------

Date: Thu, 14 Dec 2000 22:22:29 -0500
From: Ken Payne <kpayne ford-trucks.com>
Subject: ADMIN: Picture Gallery and other additions


The following new items have been added to the FTE web site:

FTE site reaches a new record of 5.2 gigabytes transferred per day.

Picture Gallery additions:
2001 F-150 SuperCrew XLT 4x4
2001 F-150 SuperCrew
2000 F-350 SuperDuty XLT Lariat Crewcab 4x4
1994 F-250 4x4
1986 F-250 XL 4x4
1964 F-100
1960 F-250
1958 F-100
1945 Ford 1/2 ton (war era)

Link added:
Snowplow News - Internet newsletter of the snow removal equipment industry.

All these items are linked off the main page of the site:
www.ford-trucks.com

Regards,
Ken Payne
Admin, Ford Truck Enthusiasts


------------------------------

From: kolisekm att.net
Subject: Re: DREADED DOOR CRACK - fix? (long post)
Date: Fri, 15 Dec 2000 03:37:01 +0000

Steve,

When you find out that your "new" door is in and you're
scheduling dropping off the truck, make sure that the
dealer authorizes you a loaner car.  I had both of my
doors replaced this past January.....took over a week,
and did get a loaner car (from a rental car company
onsite at the dealership).  My truck is a '97 F250 LD
extended cab.  So far, no relapse of the condition!!!!!
(Knock on wood!!!!) I also notice that the doors don't
flex as much as the old ones did.

Good luck!
Joe
>
>
> From: sseeplane juno.com
> Date: Wed, 13 Dec 2000 04:21:03 -0600
> Subject: Re: DREADED DOOR CRACK - fix? (long post)
>
>
> I thought I'd provide a follow-up to my previous post on my door crack
> (below).
>
> Finally made it by the local Ford dealer yesterday to ask about door
> cracks on Ford trucks.  I approached the customer service window and
> asked for information regarding door cracking on '97-'00 F-150s' and
> F-250's. After the first two service reps in the service window pleaded
> ignorance of the problem I pulled out my handwritten note of the SSM #
> (13238) that I got off this newsgroup.  They took the number and tried to
> pull it up on their computer to no avail.
>
> After assuring them that I knew Ford was aware of the problem and that I
> was surprised that their service department hadn't been informed the two
> service reps then suggested I go talk to the body shop since "they'd
> probably know about."  I stopped them right then and said I'd like to
> talk to the service manager.  They pointed to his office and just as I
> started that way another service rep, J. J., with whom I often did
> business, came in and asked me what the problem was.  I told him I was
> looking for information on door cracking on truck doors and it appeared
> no one in the service department knew what I was talking about.  He took
> the SSM # and said he would look into it.  I proceeded on to the service
> manager's office.
>
> I repeated my request to the service manager as to what information he
> had on door cracks on Ford trucks.  He responded as though he was not
> familiar with the crack issue. As he appeared reluctant to acknowledge
> the problem I invited him to examine the crack on my truck.  After
> viewing the crack on the driver's side door, now more than a 1/2" long,
> he immediately he asked if the passenger side door was cracked (which it
> wasn't, although in my estimation there is discoloration at the
> susceptible location suggesting an incipient crack). I told him it
> wasn't, yet, but would be glad to have him accompany me to look at other
> trucks on his lot if he'd like.  He suggested we go look again at the
> service bulletins out on my truck and see if there was any info there.
> (Hmmm, maybe he's starting to remember.)
>
> We get to the service department computer screen to find J.J. dumping a
> listing of service notices for my model truck (he's pulled up my VIN from
> a previous work order).  A brief dialogue between J.J. and the service
> manager ensues, and, surprise!, it turns out they have fixed at least one
> door previously with the initial fix (strap) but don't recall if it came
> back, and, gee!....several other truck owners have also come by asking
> about door cracks.  J.J. finds the notice in the service department
> database about truck door cracks and shows it to me and the service
> manager.  (I didn't think to get a copy while I had it in my hand, I
> guess I was trying to hold back a laugh about how transparent the service
> manager was and forgot to.)  J.J. then walks off with the copy and says
> he's going check on something right quick.
>
> The service manager and I exchanged pleasantries about the weather for a
> few minutes until J.J. returns and makes an interesting announcement.  He
> said the Ford regional rep just happened to be in the shop right then and
> after being asked about the crack issue the regional rep stated it was
> definitely a real problem and that Ford knew it was their problem.  Ford
> would pay to replace the door, regardless of the mileage on the truck.
> J.J. then told me he would write up a service order to replace the door
> and as soon as the replacement door part number was provided from Ford
> the dealer would replace it at no cost to me.  I was to call back
> periodically to verify the replacement part number had been issued so
> they could order it for me.
>
> So maybe Ford has come up with a permanent fix....maybe not....we'll see.
> I still thinks its odd the new part number "hasn't been issued yet."
> I'll let you know if I actually do get a new door.
>
> I should mention that I never asked to have my door "fixed."  All I did
> was ask what information did the dealer have on the door cracks and what
> fix, if any, was available.  Persistence after the initial denials led to
> an unsolicited offer to fix my door.  I never did meet the regional rep
> who basically authorized the dealer to do the work at no charge to me.
>
> Hopefully, this will get me off "crack"
>
> Steve
>
> p.s. Mark, I apparently deleted your post containing the door part
> numbers, could you repost them, please?
>

------------------------------

From: "Rivera, Max" <max.rivera compaq.com>
Subject: Re: DREADED DOOR CRACK - fix? (long post)
Date: Fri, 15 Dec 2000 06:52:03 -0800


Hi, i took my f150 into the dealer just before the warranty went out and
they fixed a crack on both doors, with no problem except that is took over a
week to fix.  I fogot to ask for a rentel car, but now my crack on the
drivers side is back.  I dont know what they did to fix the problem, but i
called the dealer and they indicated that i could bring the truck back and
they would fix it.  My question am i entitled to a rental car. if it takes a
week or more.  Has anyone had this experiance.  I have already called the
dealer and they said no.

PS:
I got a recall in the mail for my 97 f150 with a fuel line routing problem
that if it gets loose it could cause the line to come loose and rub and
cause fuel to leak and cause a fire.

Maximo Rivera




-----Original Message-----
From: kolisekm att.net [mailto:kolisekm att.net]
Sent: Thursday, December 14, 2000 9:37 PM
To: 97up-list ford-trucks.com
Subject: [97up-list] Re: DREADED DOOR CRACK - fix? (long post)


Steve,

When you find out that your "new" door is in and you're
scheduling dropping off the truck, make sure that the
dealer authorizes you a loaner car.  I had both of my
doors replaced this past January.....took over a week,
and did get a loaner car (from a rental car company
onsite at the dealership).  My truck is a '97 F250 LD
extended cab.  So far, no relapse of the condition!!!!!
(Knock on wood!!!!) I also notice that the doors don't
flex as much as the old ones did.

Good luck!
Joe
>
>
> From: sseeplane juno.com
> Date: Wed, 13 Dec 2000 04:21:03 -0600
> Subject: Re: DREADED DOOR CRACK - fix? (long post)
>
>
> I thought I'd provide a follow-up to my previous post on my door crack
> (below).
>
> Finally made it by the local Ford dealer yesterday to ask about door
> cracks on Ford trucks.  I approached the customer service window and
> asked for information regarding door cracking on '97-'00 F-150s' and
> F-250's. After the first two service reps in the service window pleaded
> ignorance of the problem I pulled out my handwritten note of the SSM #
> (13238) that I got off this newsgroup.  They took the number and tried to
> pull it up on their computer to no avail.
>
> After assuring them that I knew Ford was aware of the problem and that I
> was surprised that their service department hadn't been informed the two
> service reps then suggested I go talk to the body shop since "they'd
> probably know about."  I stopped them right then and said I'd like to
> talk to the service manager.  They pointed to his office and just as I
> started that way another service rep, J. J., with whom I often did
> business, came in and asked me what the problem was.  I told him I was
> looking for information on door cracking on truck doors and it appeared
> no one in the service department knew what I was talking about.  He took
> the SSM # and said he would look into it.  I proceeded on to the service
> manager's office.
>
> I repeated my request to the service manager as to what information he
> had on door cracks on Ford trucks.  He responded as though he was not
> familiar with the crack issue. As he appeared reluctant to acknowledge
> the problem I invited him to examine the crack on my truck.  After
> viewing the crack on the driver's side door, now more than a 1/2" long,
> he immediately he asked if the passenger side door was cracked (which it
> wasn't, although in my estimation there is discoloration at the
> susceptible location suggesting an incipient crack). I told him it
> wasn't, yet, but would be glad to have him accompany me to look at other
> trucks on his lot if he'd like.  He suggested we go look again at the
> service bulletins out on my truck and see if there was any info there.
> (Hmmm, maybe he's starting to remember.)
>
> We get to the service department computer screen to find J.J. dumping a
> listing of service notices for my model truck (he's pulled up my VIN from
> a previous work order).  A brief dialogue between J.J. and the service
> manager ensues, and, surprise!, it turns out they have fixed at least one
> door previously with the initial fix (strap) but don't recall if it came
> back, and, gee!....several other truck owners have also come by asking
> about door cracks.  J.J. finds the notice in the service department
> database about truck door cracks and shows it to me and the service
> manager.  (I didn't think to get a copy while I had it in my hand, I
> guess I was trying to hold back a laugh about how transparent the service
> manager was and forgot to.)  J.J. then walks off with the copy and says
> he's going check on something right quick.
>
> The service manager and I exchanged pleasantries about the weather for a
> few minutes until J.J. returns and makes an interesting announcement.  He
> said the Ford regional rep just happened to be in the shop right then and
> after being asked about the crack issue the regional rep stated it was
> definitely a real problem and that Ford knew it was their problem.  Ford
> would pay to replace the door, regardless of the mileage on the truck.
> J.J. then told me he would write up a service order to replace the door
> and as soon as the replacement door part number was provided from Ford
> the dealer would replace it at no cost to me.  I was to call back
> periodically to verify the replacement part number had been issued so
> they could order it for me.
>
> So maybe Ford has come up with a permanent fix....maybe not....we'll see.
> I still thinks its odd the new part number "hasn't been issued yet."
> I'll let you know if I actually do get a new door.
>
> I should mention that I never asked to have my door "fixed."  All I did
> was ask what information did the dealer have on the door cracks and what
> fix, if any, was available.  Persistence after the initial denials led to
> an unsolicited offer to fix my door.  I never did meet the regional rep
> who basically authorized the dealer to do the work at no charge to me.
>
> Hopefully, this will get me off "crack"
>
> Steve
>
> p.s. Mark, I apparently deleted your post containing the door part ....


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