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Subject: 97up-list Digest V2000 #190
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97up-list Digest Tue, 21 Nov 2000 Volume: 2000  Issue: 190

In This Issue:
Re: DREADED DOOR CRACK
Re: DREADED DOOR CRACK
Tranny fluid change - E4OD
dreaded door crack
Re: dreaded door crack
Re: Tranny fluid change - E4OD
Re: dreaded door crack
Re: Splitfire Sparkplugs...
DREADED DOOR CRACK

----------------------------------------------------------------------

From: "Mitchell" <amitche1 maine.rr.com>
Subject: Re: DREADED DOOR CRACK
Date: Tue, 21 Nov 2000 15:20:47 -0500

My door crack was "fixed" under warranty.  Of course now it's back.  I'm
going in on Tuesday to see what they want to do to fix their fix.  If they
don't beef up the doors to prevent flexing of the window frame I don't think
they will be able to correct the problem for good.

Steve
----- Original Message -----
From: "Mark Browning" <mab076 hotmail.com>
To: <97up-list ford-trucks.com>
Sent: Tuesday, November 21, 2000 3:10 PM
Subject: [97up-list] DREADED DOOR CRACK


> Well I got the final answer from ford lst night and they will pay for 50%
of
> the repairs on the crack for any ford truck out of warranty... I told him
i
> would think about it... I know thought of it and decided to start up a law
> suit against ford.. its there fault and they only want half of the
> responsiblility, forget that.. im not paying for faulty engineering.. i
> don't want to think there implying it half my fault because i bought a
ford
> truck!!! well i would love some feed back on this... guys let me know,
what
> i should do???
>
> Take Care..
> Mark
> 99 ford f150
>
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------------------------------

Date: Tue, 21 Nov 2000 15:34:16 -0500
From: Jean Marc Chartier <jmc.chartier sympatico.ca>
Subject: Re: DREADED DOOR CRACK



Mark Browning wrote:

> Well I got the final answer from ford lst night and they will pay for 50% of
> the repairs on the crack for any ford truck out of warranty... I told him i
> would think about it... I know thought of it and decided to start up a law
> suit against ford.. its there fault and they only want half of the
> responsiblility, forget that.. im not paying for faulty engineering.. i
> don't want to think there implying it half my fault because i bought a ford
> truck!!! well i would love some feed back on this... guys let me know, what
> i should do???
>
> Take Care..
> Mark
> 99 ford f150

Mark,

    Take the $$ and get it fixed.  Then get a lawyer and go get the rest.  I do not
advocate suing but IMHO in this case it would be justified.

Regards

Jean Marc Chartier


------------------------------

From: kolisekm att.net
Subject: Tranny fluid change - E4OD
Date: Tue, 21 Nov 2000 21:57:13 +0000

To those who responded to my question on the Splitfire
spark plugs....Thanks!

Now another question.....on a tranny fluid change.....I
had a power flush done by Ford when I bought my '97 F250
LD (USED), E4OD transmission.  Now I'm due for another
fluid change.  Contacted several tranny shops about a
power flush.  They all recommended AGAINST a power
flush.  Told me they could change out almost all of the
fluid the conventional way.  The Ford dealership is
still recommending the power flush.  Any Ford tech's out
there, or anyone else, who can comment on the pros and
cons of the power flush?

Thanks,
Joe

------------------------------

From: "Mark Browning" <mab076 hotmail.com>
Subject: dreaded door crack
Date: Wed, 22 Nov 2000 06:48:16 -0500

can someone please help me find the document on the dreaded door crack ford
dealer would not give my copy back... i had all the documents including
pictures of this crappy crack...

thanks
Mark
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------------------------------

From: Peter Taylor <petert vantageinc.com>
Subject: Re: dreaded door crack
Date: Wed, 22 Nov 2000 08:00:27 -0700

>can someone please help me find the document on the dreaded door crack
ford
>dealer would not give my copy back... i had all the documents including

>pictures of this crappy crack...

>thanks
>Mark
The document that describes the door crack problem is SSM 12071.

Peter.



------------------------------

From: RSnovi aol.com
Date: Wed, 22 Nov 2000 10:04:42 EST
Subject: Re: Tranny fluid change - E4OD

In a message dated 11/21/00 5:00:22 PM Eastern Standard Time,
kolisekm att.net writes:

you ahould be fine w/o the flush, s long as good fluid is used , i.e.
synthetic fluid really helps.

RS

<<
Now another question.....on a tranny fluid change.....I
had a power flush done by Ford when I bought my '97 F250
LD (USED), E4OD transmission.  Now I'm due for another
fluid change.  Contacted several tranny shops about a
power flush.  They all recommended AGAINST a power
flush.  Told me they could change out almost all of the
fluid the conventional way.  The Ford dealership is
still recommending the power flush.  Any Ford tech's out
there, or anyone else, who can comment on the pros and
cons of the power flush?

Thanks, >>

------------------------------

Date: Wed, 22 Nov 2000 22:19:37 -0500
From: Rob <lonewolf-97 home.com>
Subject: Re: dreaded door crack

Peter Taylor wrote:

> >can someone please help me find the document on the dreaded door crack
> ford
> >dealer would not give my copy back... i had all the documents including
>
> >pictures of this crappy crack...
>
> >thanks
> >Mark
> The document that describes the door crack problem is SSM 12071.
>
> Peter.
>
> =============================================================
> To  unsubscribe:   www.ford-trucks.com/mailinglist.html#item3
> Please remove this footer when replying.

This is a copy/paste of a past post about the door crack, hope it helps.

-Rob


Subject:
          [97up-list] The Dreaded Door Crack
    Date:
          Fri, 9 Jun 2000 06:23:44 -0500
    From:
          "Browning, Charles W. (Charlie)" <BrowningCW bv.com>
Reply-To:
          97up-list ford-trucks.com
      To:
          97up-list ford-trucks.com




Well, the Ford "Pope" (area representative - I'll explain the Pope reference

later) looked at my 1997 F-150XLT 4x4 4.6l extended cab (24k miles)
yesterday.  I had to leave it at the dealer because the rep 'just shows up'
sometime during the day.  I have a crack in the driver's door and cracking
paint on the roof.  I left copies of all the information I have gathered
from the http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.f150online.com/articles/cracks.html
<http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.f150online.com/articles/cracks.html>  and
http://www.ford-trucks.com/dcforum/97up/144.html
<http://www.ford-trucks.com/dcforum/97up/144.html>  sites.  The F150online
site has a survey and indicates over 62% of the owners out there have
noticed cracks on one or both doors.

Of course, being the 'Pope', I am not allowed to call or talk to him about
the issue (no one at Young Ford in Charlotte, NC will give me his phone
number and he WILL NOT CALL ME).  His "dispensation" was Ford has agreed to
replace the driver's door only.  When I discussed this decision with the
Body Shop foreman (who seems very sincere in trying to get the situation
resolved), he said he understood that the passenger side will probably crack

soon and that the driver's side will probably crack again in 2-3 years.

I have decided to call Ford Customer Service, 1-800-392-3673 and ask if
anything can be done.  My objective is that Ford continues to provide a
warranty on the doors (both) until they correct the design defect, not just
the results of the defect (thus eliminating the probable failure in the
future).  If I can't get anywhere with Ford Customer Service, I am going to
seek arbitration.  I'm pretty sure it's explained in my warranty or owner's
manual.  Finally, if that fails, I intend on contacting Motor Trend, Motor
Week, and a local TV station (the 'consumer advocate' reporter).  As many
F-150s as there are in the Charlotte Area, even if only half the F150 owners

call Ford, they'll be overwhelmed.

If anyone has any other ideas, please let me and the list know.  By the way,

there is no official recall notice, only SMS 12071:

Message # 12071 (early 1999):

Some 1997-1998 F-150/250 LD (Light Duty) vehicles may exhibit cracks in the
door sheet metal at the lower rear of the belt molding. Engineering is
investigating this concern. To address the customer concerns of immediate
repair, the recommended action is to replace the door assembly. At the end
of the 3rd quarter 1999, a new service procedure will be available to
address this concern. This new procedure will utilize a reinforcement plate
and structural adhesive that will avoid major disassembly of the door. This
will be updated when the procedure is finalized.


Charles W. Browning, P.E.
browningcw bv.com




------------------------------

From: "Runyon, Charlie" <runyonc FTSCPAC.NAVY.MIL>
Subject: Re: Splitfire Sparkplugs...
Date: Wed, 22 Nov 2000 09:23:33 -0800

Hey thanks for the information, I may try them next time
Charlie

Charlie Runyon
Code-213PH
FTSCPAC-DET Pearl Harbor
808-473-0032

> -----Original Message-----
> From: dallanmiller [SMTP:dallanmiller email.msn.com]
> Sent: Monday, November 20, 2000 7:25 PM
> To: 97up-list ford-trucks.com
> Subject: [97up-list] Splitfire Sparkplugs...
>
>
> Call me crazy, but I tried a set of those Splitfire sparkplugs in my 1989
> F-150 with it's 4.9 liter inline six/ standard 5 speed overdrive tranny
> stock set up. I was amazed at the increase in power those plugs gave me.
> The truck always "pulled" well, even using cruddy gas- but with the
> Splitfire plugs, I did notice a lot more power! I seemed to do well with
> mileage too. Don't get me wrong, my six banger was no screamer by any
> means, but it did get up and go a lot quicker with those Splitfire plugs.
> They lasted longer than the warranty stated as well, and after three years
> of steady use, I retired those plugs and used a standard off the shelf
> Autolite/ Motorcraft plug set at tune up time, and I was back to having to
> "put my foot into it" to get the F-150 to get up and go as compared to the
> power I had experienced with those "fancy plugs" !
> F.Y.I. only- I don't work for Splitfire, and am not paid to make this
> claim.
>
> David A. Miller
> Fort Worth, Texas
> dallanmiller msn.com
>
>
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> Please remove this footer when replying.

------------------------------

From: "Mike Williams" <mechwar erols.com>
Subject: DREADED DOOR CRACK
Date: Thu, 23 Nov 2000 10:34:28 -0500

I contacted both my dealer and Ford about my 98 F150.  The dealer said they
would contact Ford about a fix and let me know before my warranty expired.
Their latest response is that Ford doesn't know what causes the crack or how
to fix it.  I got the same response from Ford and they said that the problem
with my truck is on file with them and they would honor the warranty for
this issue even after my warranty expired.  A second call to Ford several
weeks later confirmed that they do have a record on file.  They said to call
my dealer every couple of weeks to see if there is a fix yet.  In other
words keep calling until I give up.  I can't believe that Fords genius
engineers can't figure this out.  Bottom line is that Ford doesn't want to
deal with door cracks unless they are forced.

Mike


------------------------------

End of 97up-list Digest V2000 #190
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