From: owner-97up-list-digest ford-trucks.com (97up-list-digest)
To: 97up-list-digest ford-trucks.com
Subject: 97up-list-digest V2 #236
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97up-list-digest Saturday, September 4 1999 Volume 02 : Number 236



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Ford Truck Enthusiasts - 1997 and Newer Trucks and Vans
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In this issue:

FTE 97up - Cracked door sheetmetal
Re: FTE 97up - Cracked door sheetmetal
RE: FTE 97up - Cracked door sheetmetal (is it a real problem?)
Re: FTE 97up - Cracked door sheetmetal
Re: FTE 97up - Cracked door sheetmetal
FTE 97up - Testing-Please Disregard
FTE 97up - Re: cracked sheetmetal
FTE 97up - ADMIN: The survey
Re: FTE 97up - ADMIN: The survey
Re: FTE 97up - Cracked door sheetmetal (is it a real problem?)
Re: FTE 97up - Cracked door sheetmetal
FTE 97up - Re: Cracked door Sheet Metal
Re: FTE 97up - Recall early 99SD short box
FTE 97up - needing info for RV E-450
Re: FTE 97up - Re: cracked sheetmetal

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Date: Fri, 3 Sep 1999 06:36:14 -0400 (EDT)
From: dlsipe webtv.net (Darin Sipe)
Subject: FTE 97up - Cracked door sheetmetal

I spoke to Ford cust. svc. yesterday evening. It seems that they will
not accept responsibility for the problem on out-of-warranty vehicles,
because there has not been a recall issued.. They will not even admit
that it is a design flaw. David mentioned that until a few days ago, no
one even knew about this problem. That is because the crack is hidden
under the exterior weatherseal, and yes, mine is starting to rust. It
seems to be a condition which will continue to worsten. This vehicle
was $30K when purchased in late 96! It is completely unacceptable to
have a problem such as this in a 3 year old vehicle of this cost,
regardless of how many miles it has on it. I am in on any action we
want to take to get this problem addressed. Legal action is the last
thing I want to do, so any suggestions on how to get FoMoCo to step up
and back their product, without going down that avenue, will be
appreciated.

It is funny how many people seem to have this same problem. Is there
anyway we can put together a survey to see how many trucks are affected
by this problem? I am no computer wiz, but it seems to me this could
be done on the internet.

Darin

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Date: Fri, 3 Sep 1999 04:44:00 -0700 (PDT)
From: Hunter
Subject: Re: FTE 97up - Cracked door sheetmetal

I couldn't see anything on my door. Now I might've missed it, do I have to remove
somthing for me to see the crack. I have the power window too and my truck built in
Canada.

Hunter

> I'm going to check mine in the morning. I'm 6K out of warranty, and if I
> have the problem, count me in any legal action we may want to organize.
>
> Bill
>
> i called ford customer assistance yesterday about the problem. i am out
> of 36k warranty, time wise it expired july 23rd and mileage wise 2 weeks
> ago... i also have the ford ESP... in which sheet metal is not covered,
> nor defects in material/workmanship... i was basically told i was SOL
> even with an ESP. anyone feel like organizing a lawsuit?
>
> rob in PA

__________________________________________________
Do You Yahoo!?
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Date: Fri, 03 Sep 1999 08:10:23 -0400
From: Ken Payne
Subject: RE: FTE 97up - Cracked door sheetmetal (is it a real problem?)

At 10:47 PM 9/2/99 -0500, you wrote:
>I've been following this and I have to wonder - just a few days ago none of
>you even knew a problem existed and now there are cries of "LAWSUIT!". Is
>this a "Real" problem? Several people chimed in about even having 50, 60
>and 70 thousand miles with the "problem" but no "problem" with it.

I'm willing to bet that a spot weld or a small steel
bar spot welded in place will stop the problem. This
would seem to be an inexpensive fix. However, I don't
know how easy such a job would be for dealerships.
Did I open up a can of worms? :-)

Ken

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Date: Fri, 03 Sep 1999 08:11:44 -0400
From: Ken Payne
Subject: Re: FTE 97up - Cracked door sheetmetal

At 06:36 AM 9/3/99 -0400, you wrote:
>I spoke to Ford cust. svc. yesterday evening. It seems that they will
>not accept responsibility for the problem on out-of-warranty vehicles,
>because there has not been a recall issued.. They will not even admit
>that it is a design flaw. David mentioned that until a few days ago, no
>one even knew about this problem. That is because the crack is hidden
>under the exterior weatherseal, and yes, mine is starting to rust. It
>seems to be a condition which will continue to worsten. This vehicle
>was $30K when purchased in late 96! It is completely unacceptable to
>have a problem such as this in a 3 year old vehicle of this cost,
>regardless of how many miles it has on it. I am in on any action we
>want to take to get this problem addressed. Legal action is the last
>thing I want to do, so any suggestions on how to get FoMoCo to step up
>and back their product, without going down that avenue, will be
>appreciated.
>
>It is funny how many people seem to have this same problem. Is there
>anyway we can put together a survey to see how many trucks are affected
>by this problem? I am no computer wiz, but it seems to me this could
>be done on the internet.
>
>Darin

A survey will be up this afternoon.

Ken Payne
Admin

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Date: Fri, 3 Sep 1999 09:34:45 EDT
From: ATUMLAW aol.com
Subject: Re: FTE 97up - Cracked door sheetmetal

In a message dated 9/3/99 6:37:44 AM Eastern Daylight Time, dlsipe webtv.net
writes:


want to take to get this problem addressed. Legal action is the last
thing I want to do, so any suggestions on how to get FoMoCo to step up
and back their product, without going down that avenue, will be
appreciated. >>

Ford won't do a thing, I'm sure. I just read an article in the paper this
morning that they settled the plant explosion for a few million, without
admitting to any liability. Six people died, several were injured, and they
paid out several million dollars, but never admitted to any wrong doing.
There is no way they will ever take blame for anything. While I love my
F-150, my last F-150, and the SVO Mustang (V-8) I have sitting in my garage,
like it was stated on this list, "they make it tough to be a Ford enthusiast
these days." I'm sure this truck will be my last Ford vehicle. Their
customer service attitude has really gotten out of hand, and I'd rather not
deal with it anymore.

Just my opinion...

VTY

Atilla Babacan
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Date: Fri, 3 Sep 1999 09:11:30 -0500
From: Alex Levinson
Subject: FTE 97up - Testing-Please Disregard

Testing Please Disregard 9:11AM 9/3/99
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Date: Fri, 3 Sep 1999 10:21:49 EDT
From: Cookies aol.com
Subject: FTE 97up - Re: cracked sheetmetal

In a message dated 9/3/99 3:29:30 AM Pacific Daylight Time,
owner-97up-list-digest ford-trucks.com writes:


Subject: FTE 97up - Cracked door sheetmetal

Sure enough, I checked my 97 F150 ext. cab w/p.w. and it has a crack in
the door. I now have 45K miles one it (yep, out of warranty) Has
anyone tried to address this problem with Ford in an out of warranty
situation? I assume an SSM is not like a recall, but more like a tech.
bulliten. Any clarification would be appreciated.
>>
This should be covered under warranty, as they know about the problem. Just
bring it into your dealer
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Date: Fri, 03 Sep 1999 10:48:21 -0400
From: kpayne ford-trucks.com
Subject: FTE 97up - ADMIN: The survey

I started to put the survey on the web site (the one concerning
cracked doors) and realized I can't. The survey script is designed
for a short sentence in the survey question. The problem is that
this defect needs to be explained in the survey so people can
actually check. If someone has another way of doing it, let me
know (it can't be labor intensive).

Ken
Admin
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Date: Fri, 3 Sep 1999 08:01:28 -0700 (PDT)
From: Hunter
Subject: Re: FTE 97up - ADMIN: The survey

Can you just put the URL and get it to point to another site, then go back for the
servey?


> I started to put the survey on the web site (the one concerning
> cracked doors) and realized I can't. The survey script is designed
> for a short sentence in the survey question. The problem is that
> this defect needs to be explained in the survey so people can
> actually check. If someone has another way of doing it, let me
> know (it can't be labor intensive).

__________________________________________________
Do You Yahoo!?
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Date: Fri, 3 Sep 1999 15:03:36 EDT
From: RiTruckGuy aol.com
Subject: Re: FTE 97up - Cracked door sheetmetal (is it a real problem?)

I don't think any of us are ready to jump feet first into the legal arena,
but frankly, shared knowledge is power. And we've already established this
is not a one or two vehicle occurance just by this mailing list.

We obviously need to follow the complaint process here. But odds are, if one
person has been told by Ford we're SOL, then a lot of us will be. Don't
complain about the speed of the internet. We're learning in a few hours what
it might have taken months, or even years to learn before. I haven't heard
anyone advocate irresponsibility.

My intent is to get my truck fixed. I'll do what is necessary to make that
happen.

Bill
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Date: Fri, 3 Sep 1999 15:06:13 EDT
From: RiTruckGuy aol.com
Subject: Re: FTE 97up - Cracked door sheetmetal

I didn't have to remove anything on mine....on both sides, the cracks were
up about 4 inches from the bottom rear corner of the window, and in both
cases, ran parallel with the bottom of the window....both are about 1/4 inch
long right now
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Date: Fri, 3 Sep 1999 17:12:06 -0500
From: "Ronald Palmer"
Subject: FTE 97up - Re: Cracked door Sheet Metal

Just exactly where are you all looking for this crack. Standing on the
outside of the truck looking at the window, is it the lower right corner
where the somewhat large coner moulding is? I went out to look at mine but
couldnt see how to lift this piece to see if a crack was there or not.

Thanx.

Ron
>Date: Fri, 03 Sep 1999 03:06:28 -0400
>From: Rob
>Subject: Re: FTE 97up - Cracked door sheetmetal (is it a real problem?)
>
>i'll let you know after the salt hits it this winter and the paint
>starts to bubble as the rust spreads underneath it. nobody "cried"
>lawsuit, but if it is a common problem it should be properly addressed
>by ford, and if it isnt we should stand up for our consumer rights. in
>short this shouldnt happen on a 3 year old $25k plus vehicle and should
>be viewed as a design flaw IMHO. what the heck is an SSM anyway?
>



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Date: Fri, 3 Sep 1999 16:33:59 -0700
From: "Neil Plocek"
Subject: Re: FTE 97up - Recall early 99SD short box

I have an appt. set up for the 10th for the recall. Service mgr. said it
takes about one hour to do the repairs or whatever they are doing. My
dealer has the parts in stock already. It appears that the recall has
something to do with the fuel tank not remaining securely in place during a
collision.

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Date: Fri, 3 Sep 1999 19:23:06 -0500
From: "Parker Brooks"
Subject: FTE 97up - needing info for RV E-450

hey all,

wanting to get some information regarding my new '99 e-450 fun mover by four
winds.

first, where is the fuel reset switch located? the manual lists 2 locations,
PS wheel well area, or above the brake petal. i can't locate it easily.

and second, are there any lists/ sites/ newsgroups about RV, or four winds,
or the model in particular "fun mover?" anyone on this list with a e-450
v-10 that can share any info or ideas for benifital engine upgrades?

tia,
parker

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Date: Sat, 4 Sep 1999 01:25:32 EDT
From: Logerman aol.com
Subject: Re: FTE 97up - Re: cracked sheetmetal....

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