80-96-list-digest Monday, March 15 1999 Volume 03 : Number 074



=======================================================================
Ford Truck Enthusiasts - 1980-1996 Trucks and Vans
Visit our web site: http://www.ford-trucks.com/
- - - - - - - - - - - - - - - - - - - - - - -
To unsubscribe, send email to:
majordomo ford-trucks.com
with the words "unsubscribe 80-96-list-digest" in the body of the
message.
=======================================================================
In this issue:

Re: FTE 80-96 - P.S.D. Oil driven Injection Pump
FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
Re: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
RE: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
RE: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
Re: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
FTE 80-96 - Weird electrical happenings
FTE 80-96 - Perkins Deisel
FTE 80-96 - tie hooks
FTE 80-96 - 83 I-6
Re: FTE 80-96 - Perkins Deisel
FTE 80-96 - ADMIN: Tech Article updates
Re: FTE 80-96 - 83 I-6
Re: FTE 80-96 - 83 I-6
FTE 80-96 - 92 F150 ball joints
FTE 80-96 - no backup lights
Re: FTE 80-96 - Perkins Deisel
FTE 80-96 - Warranty Shaft: Letter

=======================================================================

----------------------------------------------------------------------

Date: Sun, 14 Mar 1999 09:38:21 -0500
From: Jay Snyder
Subject: Re: FTE 80-96 - P.S.D. Oil driven Injection Pump

>The Fuel injection pump on my '95 is driven by the hydraulic pressure
>of the engine oil system.
>How do I know?=20
>I "blew" the seal on the turbo, lost 8 qts of oil in 200 - 500 miles
>on a trip. The engine shut-down. =20

Sounds like a great engine protection feature. The fact that it
shuts down when low on oil probably saved the whole engine.
Ask me, I know, I was stuppid enough to trust the faulty oil pressure
gage on 6.2L Diesel chevy that I owned. Result, dead engine, and
worthless truck.

J

============================================================
Jay Snyder
jsnyder microserve.net
http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.microserve.net/~jsnyder
(717)652-3567
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 08:21:54 -0800 (PST)
From: rokkinhorse webtv.net
Subject: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank

Have you tried to put a gauge on the fuel rail to confirm the fuel
pressure from each pump? There is a small "bicycle valve" that is used
for this,although I'm not sure if this is located upstream or downstream
of the fuel pressure regulator. Almost sounds like a TFI module,except
that it only happens on the one tank,right? Have you ever replaced the
fuel filter,just to rule it out as a problem?

Randy Goolsby-94 Bronco EB/85 F250 4x4

== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 11:33:32 -0500
From: Garr&Pam
Subject: Re: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank

There is a small "bicycle valve" that is used
for this,although I'm not sure if this is located upstream or downstream
of the fuel pressure regulator.

Should be on the fornt driver side of the fuel rail! Hope this helps.
The regular shold be on the back side toward the firewall.
Chris
94 Lightning #381
NLOC #238
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 11:33:34 -0600
From: "Chuck"
Subject: RE: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank

> -----Original Message-----
> From: owner-80-96-list ford-trucks.com
> [mailto:owner-80-96-list ford-trucks.com]On Behalf Of
> rokkinhorse webtv.net
> Sent: Sunday, March 14, 1999 10:22 AM
> To: 80-96-list ford-trucks.com
> Subject: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
>
>
> Have you tried to put a gauge on the fuel rail to confirm the fuel
> pressure from each pump?

no I haven't, don't have the equipment to do so.

> There is a small "bicycle valve" that is used
> for this,although I'm not sure if this is located upstream or downstream
> of the fuel pressure regulator.

I'll look for this

> Almost sounds like a TFI module,except
> that it only happens on the one tank,right?

its now happening on the front tank, however, it only happened on the rear
tank for the longest time, now its starting to do this on the front also

> Have you ever replaced the
> fuel filter,just to rule it out as a problem?

I replace it 2 yrs ago. Is this too long?


Chuck
http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.ionet.net/~dtra

== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 11:33:35 -0600
From: "Chuck"
Subject: RE: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank

> -----Original Message-----
> From: owner-80-96-list ford-trucks.com
> [mailto:owner-80-96-list ford-trucks.com]On Behalf Of Garr&Pam
> Sent: Sunday, March 14, 1999 10:34 AM
> To: 80-96-list ford-trucks.com
> Subject: Re: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank
>
>
> There is a small "bicycle valve" that is used
> for this,although I'm not sure if this is located upstream or downstream
> of the fuel pressure regulator.
>
> Should be on the fornt driver side of the fuel rail! Hope this helps.

got it thanks! What can I use to check this presure and what should the
presure read? at this point? remember, my truck has only 2 fuel pumps, one
in each tank.

> The regular shold be on the back side toward the firewall.

yeah, its something else to get to.

Chuck
http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.ionet.net/~dtra

== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 11:28:12 -0600
From: Jim Cannon
Subject: Re: FTE 80-96 - Re: 80-96-list-Hard starting from rear tank

The pressure regulator is at the end of the fuel rail, after all of the
injectors. The regulator works by keeping a set amount of back-pressure on
the system. The pump pushes the fuel up to it. Pressure tap up on rail
tells you the pressure.

At 11:33 14/03/99 -0500, you wrote:
>There is a small "bicycle valve" that is used
>for this,although I'm not sure if this is located upstream or downstream
>of the fuel pressure regulator.
>
>Should be on the fornt driver side of the fuel rail! Hope this helps.
>The regular shold be on the back side toward the firewall.

Jim Cannon
Houston, TX
'29 Ford Model A Phaeton
'63 Buick Riviera
'80 Ford F-150
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 11:49:25 -0600
From: "Chuck"
Subject: FTE 80-96 - Weird electrical happenings

I put new heavy duty, top of the line U-joints in '92 F150 yesterday and
while doing so, I had to put the park break on, trans out of park (to turn
the shaft), etc... Well, when finished, I jumped in the truck and forgot it
was still in out of park and I then tried to start it, wouldn't start,
hmmm... put it in park, done that.... tried to start again, wouldn't start,
oh geezzzzz, now what!

While the truck was out of park and the key turned over it was blowing a 20
amp fuse in the fuse box under the hood, I done this twice at $2 a fuse to
figure out what was happening, same thing happened twice, same fuse.

Fuse location: from the left fender well, looking down on the fuse box, and
the fuse box is opening towards the passenger side, its the top left fuse
that will blow out. What fuse is this? I can't find a schematic for this
box.

I also keep getting the code 634, which means that the Manual Position Lever
(MPL) sensor has a voltage reading of too high or too low. This is the
sensor that tells the computer what gear the truck is in. If this fuse is
related to the MPL, then I understand why this happened, but if not, what
else could be wrong here.

Chuck
http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.ionet.net/~dtra

== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 15:08:27 -0600
From: Tom Wiggins
Subject: FTE 80-96 - Perkins Deisel

Has any one on the list ever put Perkins Diesel out of a Massey combine
in a Ford pickup? I heard about someone doing this and is having good
results on power and fuel mileage. Tom

== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 16:58:39 EST
From: Metalsped aol.com
Subject: FTE 80-96 - tie hooks

I am looking for a set of tie-down hooks for my '99 F250 super duty. I
believe that I saw somewhere that they make some that fall back into their
holes and can be pulled up ( like attached to a wire or something). I am
unsure about this. Any info would be appreciated.

Rich May
1989 Centurion C350
1999 F250 Super Duty
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 17:31:14 EST
From: RQTHOMSON aol.com
Subject: FTE 80-96 - 83 I-6

This is the first part of a two part letter.
#1 I have an 83 F100 300 I-6 carb AOD that has problem with cold (
south Miss.) mornings. The truck starts & runs fine, but after driving about
15 minutes at 40 to 50 MPH the truck starts to develop a miss and it just gets
worse the longer it runs. Luckily I only drive about 20 minutes to work where
several times it has died upon pulling into the parking lot. Later in the day
it will run bad for several miles after I start it back up but then it clears
up & purrs like a kitten. Here is the recent info. 230k miles, fair
compression, rebuilt the carb (because it would not idle right in stop & go
traffic), converted to manual choke after fighting it for several weeks,
replaced dist cap (there was a lot of oil residue in the old cap), rotor &
plugs. It doesnt seem to be a moisture problem, because I have pressure
cleaned the engine & drove it off with no problems. The engine does have a
fair amount of blow-by & smokes a little out of the breather even with a good
PCV valve. Any suggestions?
#2 I have a 79 with a 351W that I bought for an engine transplant to the
83. Is it worth the aggravation & cash or should I just rebuild the 300? The
351 idles & runs ok but the compression is low and I will rebuild it before it
goes into the 83. This is not the original engine in the 79, the code lists a
400 but it IDs as a 351W by the valve covers. It has a Edlebrock performer
RPM intake with a Edlebrock 750 cfm carb & Im not sure about the cam yet. The
frame is different in the 79 & I doubt if the engine brackets, radiator or
anything else will swap out.
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 14:49:56 -0800
From: Paul Laughlin
Subject: Re: FTE 80-96 - Perkins Deisel

Tom Wiggins wrote:
>
> Has any one on the list ever put Perkins Diesel out of a Massey combine
> in a Ford pickup? I heard about someone doing this and is having good
> results on power and fuel mileage. Tom

There used to be quite a bit of info on this sort of thing available.
My cousin did some research on it about twenty years ago. There used to
be ads in Popular Mechanics for info, but there is none now. I just
looked in the current issue.
Paul in Portland OR
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 17:51:02 -0500
From: Ken Payne
Subject: FTE 80-96 - ADMIN: Tech Article updates

List member Mark Strickland has submitted a series of
new tech articles to Ford Truck Enthusiasts. You can
check them out on the web site.

Ken Payne
Admin

== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 19:04:46 -0600
From: Jim Cannon
Subject: Re: FTE 80-96 - 83 I-6

Hard to diagnose the '83 I-6 from here without a few more details. There
are a lot of pollution control things that begin to kick in with engine at
normal operating temperature (like EGR). Sounds like one of them is not
right, but you don't notice it until temp is up. Does this seem to fit your
symptoms?

You should open the hood when you start it cold and then just listen to
things and observe while it warms up. Because you describe it as a problem
that you have when the weather is below 40 degrees, I assume this problem
did not exists when it was warmer and you warmed the truck up?

What kind of carb do you have on the '83? My '80 has a simple 1 bbl. I hear
that later model years had the fancier electronic carb with some kind of
feedback loop that was prone to trouble.

I personally would rebuild the I-6 instead of messing with the 351
transplant. I like the I-6 torque when I need it and am not worried about
top speed (HP).

At 17:31 14/03/99 EST, you wrote:
>This is the first part of a two part letter.
> #1 I have an 83 F100 300 I-6 carb AOD that has problem with cold (
F in
>south Miss.) mornings. The truck starts & runs fine, but after driving about
>15 minutes at 40 to 50 MPH the truck starts to develop a miss and it just
gets
>worse the longer it runs. Luckily I only drive about 20 minutes to work where
>several times it has died upon pulling into the parking lot. Later in the
day
>it will run bad for several miles after I start it back up but then it clears
>up & purrs like a kitten. Here is the recent info. 230k miles, fair
>compression, rebuilt the carb (because it would not idle right in stop & go
>traffic), converted to manual choke after fighting it for several weeks,
>replaced dist cap (there was a lot of oil residue in the old cap), rotor &
>plugs. It doesnt seem to be a moisture problem, because I have pressure
>cleaned the engine & drove it off with no problems. The engine does have a
>fair amount of blow-by & smokes a little out of the breather even with a good
>PCV valve. Any suggestions?
> #2 I have a 79 with a 351W that I bought for an engine transplant to the
>83. Is it worth the aggravation & cash or should I just rebuild the 300? The
>351 idles & runs ok but the compression is low and I will rebuild it
before it
>goes into the 83. This is not the original engine in the 79, the code lists a
>400 but it IDs as a 351W by the valve covers. It has a Edlebrock performer
>RPM intake with a Edlebrock 750 cfm carb & Im not sure about the cam yet.
The
>frame is different in the 79 & I doubt if the engine brackets, radiator or
>anything else will swap out.
>== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html
>
Jim Cannon
Houston, TX
'29 Ford Model A Phaeton
'63 Buick Riviera
'80 Ford F-150
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 21:09:22 -0500
From: "Steve"
Subject: Re: FTE 80-96 - 83 I-6

RQTHOMSON aol.com wrote:


>This is the first part of a two part letter.
> #1 I have an 83 F100 300 I-6 carb AOD that has problem with cold (
in
>south Miss.) mornings. The truck starts & runs fine, but after driving
about
>15 minutes at 40 to 50 MPH the truck starts to develop a miss and it just
gets
>worse the longer it runs. Luckily I only drive about 20 minutes to work
where
>several times it has died upon pulling into the parking lot. Later in the
day
>it will run bad for several miles after I start it back up but then it
clears
>up & purrs like a kitten. Here is the recent info. 230k miles, fair
>compression, rebuilt the carb (because it would not idle right in stop & go
>traffic), converted to manual choke after fighting it for several weeks,
>replaced dist cap (there was a lot of oil residue in the old cap), rotor &
>plugs. It doesnt seem to be a moisture problem, because I have pressure
>cleaned the engine & drove it off with no problems. The engine does have a
>fair amount of blow-by & smokes a little out of the breather even with a
good
>PCV valve. Any suggestions?

It sounds like the symptoms (blow-by and smoking) point toward fouled plugs
from bad rings, oil mixing with gas, and the plugs can't burn it clean.

> #2 I have a 79 with a 351W that I bought for an engine transplant to
the
>83. Is it worth the aggravation & cash or should I just rebuild the 300?
The
>351 idles & runs ok but the compression is low and I will rebuild it before
it
>goes into the 83. This is not the original engine in the 79, the code lists
a
>400 but it IDs as a 351W by the valve covers. It has a Edlebrock performer
>RPM intake with a Edlebrock 750 cfm carb & Im not sure about the cam yet.
The
>frame is different in the 79 & I doubt if the engine brackets, radiator or
>anything else will swap out.

You can tell a 351W from the big blocks by the number of bolts in the valve
cover. The 351W has 6 bolts in the cover while the big blocks have 8. I'm
in the middle of swapping my 300 I6 to a 351W in my '82 F150. The engine
frame mounts and brackets are not a problem. The old I6 brackets mount on a
tower that is bolted to the front cross member while the new brackets bolt
to the frames right behind the cross member. I purchased a long block, so
I've had a lot of trouble figuring out vacuum routing, smog applications,
and especially the front brackets for the accessories. Ford no longer
carries the accessory brackects. You need to be careful with the smog stuff
going from a '79 to an '83 if your state is concerned about that stuff.
Also, some of the older (80-85) 351Ws came as 2 bbl. only. This makes a
difference in the port sizes from the intake to the heads. Also, the
Edelbrock 750 is not a street legal carb for that year and combination. I
bought a new Edelbrock 600 and it also is not "street" legal, but I will
fight that battle when I take my truck in for inspection. Anyway, I've been
fighting through a lot of the issues that you're looking at. Nothing is
impossible, but I've been able to take my time and do it step by step. By
the way, what type of tranny do you have and does it match the bolt pattern
of your '79 351W? It probably does (mine did, C-6). Let me know if I can
help. Say, can you tell me if your '79 has a front sump on the oil pan?
Just a question I seem to keep running into.

Steve


== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 22:01:47 EST
From: Rjmkn aol.com
Subject: FTE 80-96 - 92 F150 ball joints

Hello,
I am in the process of getting ready to R&R my ball joints on my 1992 f-150.
I recently bought the tool to do this job for less than the labor rate to
change one ball joint and I need two. Question I have is there any
tricks,tips,etc. that would assist me in this job outside of patience?

Thanks Steve
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 22:35:14 EST
From: craig n eggerman
Subject: FTE 80-96 - no backup lights

I have no backup lights. Anybody have this problem before. This is on an
88 E-350. I have not started tracing it back yet just looking for helpful
hints. Is the actuator switch on the automatic transmission or in the
shift column?
Craig
Eggerman juno.com
Casper,Wyoming
O|||||O

___________________________________________________________________
You don't need to buy Internet access to use free Internet e-mail.
Get completely free e-mail from Juno at http://www.ford-trucks.com//lc/lc.php?action=do&link=http://www.juno.com/getjuno.html
or call Juno at (800) 654-JUNO [654-5866]
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Sun, 14 Mar 1999 22:01:19 -0800
From: bill gibson
Subject: Re: FTE 80-96 - Perkins Deisel

Tom Wiggins wrote:
>
> Has any one on the list ever put Perkins Diesel out of a Massey combine
> in a Ford pickup? I heard about someone doing this and is having good
> results on power and fuel mileage. Tom
>
> == FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html
Tom
Using the 6 cylinder 654 Perkins was a popular swap for the pre
1980 ford trucks.You need to build an adapter to the trans and find a
vacuum pump to run the auxilliaries.The body needs a lift(saw hockey
pucks used)to let the hood clear the top of the engine .The combination
got great fuel milage and pulled better than a 360 gas engine.
Real pain in the butt to do and the 6.9 engine pulled better.
Check out the Farmshow Magazine from the early 80's (they have a
cd-rom)to see a few diesels swapped into mostly pre 80 fords.Chevs &
post 79 fords were way more work to convert so few were done.After the
6.2 chev & 6.9 ford were introduced the need for conversion ended.
Don't waste your time unless you REALLY like to tinker.
Bill Gibson
Tees , Ab , Canada
== FTE: Uns*bscribe and posting info http://www.ford-trucks.com/faq.html

------------------------------

Date: Mon, 15 Mar 1999 00:27:49 EST
From: FLR150 aol.com
Subject: FTE 80-96 - Warranty Shaft: Letter

Gang,
Attached is the letter that I have sent of f to the warranty company and the
president/CEO of Republic Industries. Sorry to FTE for using up the bandwidth.
Dear Customer Service Department:
I am writing this letter to praise and express my concern
over customer service issues. I purchased a 1994 F150 Flareside Supercab from
the Alpharetta, GA branch in December of 1997. The salesman that assisted me
was Joe Aligood. I must say that in my dealings with the automotive industry,
I have never encountered such a professional. Joe was extremely patient and
honorable with me. Admittably, I can be extremely difficult and obstinate. I
have to say that the concept your company has developed and put into function
has to be the most innovative and creative I have experienced. Since I have
two children, the childcare area and the later hours allowed me to make an
intelligent and unprejudiced decision on the vehicle I wanted.
At the time I purchased the truck, I also purchased the extended warranty. The
Fidelity Warranty plan seemed to be a good investment. Now, I believe that the
purchase of this plan was in haste and an error on my part. My reasoning for
stating this is due my present situation with the warranty company/AutoNation
branch. Back in August of last year, I started having "shuddering" problems
with the truck. It was only happening during the transmissions 3-4 upshift.
This would lead me to believe that it was transmission related. I can document
that on six separate occasions, I had taken my truck to both the Alpharetta
branch service department and the Stone Mountain branch service department. In
addition, for each time I took it in, I received six different causes to my
problem. Trust me when I tell you that I will not be taking my vehicle back to
either one of those service departments. I at that time contacted the Fidelity
Warranty number on my contract to try to get some closure to this problem.
The gentleman I spoke with at Fidelity was courteous and efficient and gave me
a quick solution to my problem by authorizing me to take it elsewhere. I took
the truck to Speedy Transmission in Alpharetta, GA. I had previously dealt
with this shop and they are professional and courteous. Jim at Speedy went for
a drive in my truck and came back to tell me that the Torque Converter was bad
and that he would contact Fidelity. The repair was scheduled. At that time,
Jim stated that the transmission had some worn parts. In his professional
opinion, these parts should be replaced while the other labor was being
performed. I understand that the warranty I purchased was a parts failure
warranty but I told Jim to ask the agent for Fidelity about the parts anyway,
to see what they would say. Of course the inspector told Jim no because the
parts had not failed. Jim then told them that if these parts were not
replaced, that I would be back to his shop within a year to have the
transmission rebuilt, as the new torque converter would put strain on the worn
parts. They again denied having any of the parts replaced. Now we fast-forward
to 7 months later and my truck is now back at Speedy with a complete
transmission failure.
As soon as Speedy's technicians looked at my truck, they confirmed my fear.
The transmission needed a complete rebuild. Jim contacted Fidelity and they
set up an appointment for the inspector to come out and look at the
transmission. At the time the inspector came out, he took several pictures of
the underhood and interior of my vehicle. When Jim called and told me that
they had called back and denied my claim I was incensed. I contacted Scott at
Fidelity and tried to find out why. I was forwarded to a gentleman other than
Scott and I was informed that the claim was denied due to parts under the hood
of my truck. The parts in question were an MSD 6AL ignition enhancer, a K and
N airfilter, and a computer chip. I have also added some colored plastic wire
loom and visual enhancements under the hood. I was appalled that a company as
large and knowledgeable as yours would try to deny a claim for such unrelated
components. I was told to review my warranty papers and as I did, I could find
no reason for the denial. The point in my paperwork the personnel at your
company kept trying to quote was the term about adding any MODIFICATIONS TO
THE VEHICLE NOT AUTHORIZED BY ITS MANUFACTURER. Well sirs, so you can
understand my position, those parts were purchased at a FORD dealership and
installed by a FORD CERTIFIED technician. Now why would a dealership sell
these parts if they would violate any kind of warranty? Moreover, if it would
violate any warranty, it would violate their very strict factory warranty,
which it does not. By this time my truck has been sitting for 2 days with no
attempt at my truck being repaired or any kind of customer service. After
repeated calls and discussions with various people in the transmission
departments at other companies, I completely confirmed that the above
additions would NOT put any undue strain on the transmission and there should
be no reason to NOT honor the warranty. I continually placed calls until I got
through to a customer service supervisor named Allan. He answered all my
questions in a similar manner to the other representatives, except he told me
that due to the expense of a complete rebuild, your company would replace the
transmission with a USED unit out of a total loss vehicle. He also blatantly
stated that since I have only 6,000 more miles on my warranty, which if this
transmission lasts 6,000.1 miles, then your company has fulfilled its
contractual obligations to me. I am extremely agitated by this. This
transmission model has been the subject of several technical service bulletins
by Ford Motor Company and has had several parts upgrades since 1994. The
transmission shop was going to make sure that the transmission was updated to
today's specifications for that unit, but now they were going to be stuck
putting a substandard unit back in to my vehicle.
I do not believe that I have been treated very fairly here. Why would a
company as large as yours scrimp on $1300? I know you are in the business of
making money, but as we sometimes have to do in my business, you spend some to
make the customer happy. I have never been treated with such contempt and
utter disrespect, as I have since I have been dealing with the warranty
branch. I understand that most people also would not question your replies or
motives, as most people do not actually work on their own vehicles. I however,
am quite knowledgeable about my vehicle. In addition, I do know that someone
has made a decision to bandaid my problem instead of fixing it right.
I have personally invested $1300 in the upgraded parts and labor to make sure
that I will not have these problems again. I have retrieved my vehicle from
Speedy Transmission repaired and upgraded. I have also added a larger....


To access the rest of this feature you must be a logged in Registered User Of Ford Truck Enthusiasts

Registration is free, easy and gives you access to more features.
If you are not registered, click here to register.
If you are already registered, you can login here.

If you are already logged in and are seeing this message, your web browser is blocking session cookies. Change your browser cookie settings to allow session cookies.




Advertising - Terms of Use - Privacy Policy - Jobs

This forum is owned and operated by Internet Brands, Inc., a Delaware corporation. It is not authorized or endorsed by the Ford Motor Company and is not affiliated with the Ford Motor Company or its related companies in any way. Ford is a registered trademark of the Ford Motor Company.